Thomas Scott Hair Salon & Spa

I did blue color from half to ends and haircut. As a returning customer, I can say that Thomas Scott Salon always have offer professional service with reasonable prices. Emily took care of my hair today; basically she saw me and knew what I really want, she did a stunning job and gave me an excellent and professional customer service, also she was punctual 😃 They always go beyond my expectations!! Flexible and easy appointment booking.

Amazing salon and staff! The facilities are clean and very modern. Front desk staff are polite and courteous. Stylists are knowledgeable about their products and their services. Kristina H. did an incredible job on my hair! 10/10 would return. Definitely found my salon for life.

I visited this salon to get my hair color done, and the person evaluated my hair type to provide an accurate price. She quoted me $88. However, when it was time to pay, I was asked to pay $100 instead. The consultation was supposed to confirm charges, so I was confused about the extra $12. I was considering this salon for regular visits, but after this disappointing experience, I am definitely not going back. While they may have gained an extra $12, they’ve lost a potential long term customer. This isn’t the right way to build a business.

I saw Gina for a facial and had a great experience! Gina was professional and knowledgeable, and my facial was so relaxing. She gave me some pointers on skin care that I have now incorporated into my daily routine. I'll be back again for a facial with Gina!

Had an appointment for a pedicure. Went in in person with my husband to make this appointment last week. Showed up 15 min earlier and no appointment in the computer. I remembered writing my name and phone number down on a paper to make sure the girl would write it right when I made the appointment. It took at least 15 min to discuss the service I wanted and finding a date available for them. After making me again writing my name down, and trying to find me with my phone number, she said my appointment was in January? And she said she never gave me an appointment for September? ( we are December 9th ? ) A LOT of confusion… no apologies just: " I understand it may be frustrating." She is implying that is MY mistake. We were 2 ( me and husband) and I wrote it down right away. I made her repeat to be sure cause she looked confused. The previous appointment been cancelled the same day cause finally they had no one to do pedicures. Unprofessional service. Will never go again.

My stylists was extremely rude, refused to do highlights, argued with me about the color I wanted, that I have gotten for the last 12 years, told me I had to go darker, walked around for 40 minutes into my appointment, having done nothing, then comes back and tells me she doesn’t feel comfortable doing anything toy hair because she thinks I need to go darker. I spoke to The manager who told me they let stylists refuse to do someone’s hair at any time if they don’t think it’s going to turn out how they want. They also made you fill out a form on intake about your hobbies and how much money you were willing to spend and how often you were going to commit yo getting your hair done there. I have never seen a business so unprofessional and rude. I had gone here regularly several years ago but the pace was much nicer and business oriented then.

I've been going here for 10+ years now and have never had a bad experience. Andrew and Alexis are amazing, but I'm sure there is not one bad stylist in this entire salon. They have fixed some horrible mistakes other salons have made with my hair. The facials are also the best I have ever had anywhere, and for every service, they really take their time to make you feel relaxed and comfortable. Front desk people are also super friendly as well. I live in California now and only get my haircut whenever I come back to Frederick because no salon is as good in quality and price.