Astou African Hair Braiding

I had an amazing experience at Astou African Hair Braiding! The owner, Astou, personally did my hair and she took her time to ensure everything was perfect. The quality of the braids is outstanding, and you can really tell she’s dedicated to her craft. The customer service was also top-notch—Astou made sure I felt comfortable and well taken care of the entire time. If you’re looking for high-quality braids and excellent service, I highly recommend this salon!

I had a terrible experience. The owner is super nice but of course she can’t possibly do everyone’s hair. The staff don’t take accountability for their performance. What I asked for vs what I got two different styles. First time I got my braids at a hair salon and I was very disappointed 🤬🤬🤬🤬🤬 never again. Not worth the price, the person that did my hair arrived late and she said I was rushing her, if you schedule me for a time and I show up on time. I don’t have all day but anyway NEVER AGAIN🚮🚮🚮🚮🚮

I’ve been to atsou ‘s numerous times. Every single time the price is different. If you ask for the price in advance she will tell you that she needs you to come in person in order for her to give you a price. She overcharges like crazy and consider yourself lucky if you even get a style resembling what you’re asking for. I’ve gone in asking for jumbo braids and they do them much smaller than the photo purposefully just so they can overcharge. If you continue to go there regularly, you will develop traction alopecia because they braid so tight. Pro: she is good about last minute appointments but go at your own risk, you’ve been warned.

I just walked out before my hair got touched. It's 9am on a Sunday morning. Where's the happy music? Where's the smiles? Where's the Hi and welcome when someone walks in? AND where's the health and cleanliness standards? The first girl I saw when I walked in didn't address me until I addressed her. She appeared as if she didn't want to be there. Maybe she is having a bad morning but a NEW customer should not feel that. She went straight to asking me for a photo of the style I wanted after another girl spoke to her in another language. Maybe there was a language barrier so she doesn't understand english? With all due respect the other girl was nicer than her and I guess I would of let her do my hair if you was available. I showed the 1st girl the hair style video and then we headed to the sink to wash my hair. She moved a pedicure foot spa under the chair I would sit on and was ready to touch my hair without washing her hands. I was not okay with her touching the foot spa then go straight to touch my hair. When I asked as nice as I could would she clean her hands, she just rinsed her hands with water. I asked her to clean her hands with soap. She cleaned it with soap and left the suds in the sink and expected me to put my hair down in that. NO THANK YOU. I left. I shouldn't have to explain health and cleanliness expectations to a hair stylist. Some people have anxiety going to a salon they are trying to trust. She increased my anxiety.

This place is horrible. I had a horrible, terrible experience, I asked the lady for a style she did something else. I got so frustrated with her because she kept on telling me the style I want is old lady style. I don’t care about what’s in, give me what I asked for. I waited for almost an hour for her to come and tell me that. After I left the place, I called her about her unprofessionalism and instead of talking with me she hung up the phone, claiming I was abusing her and refused to hear me out. The owner is very manipulative, this place should go out of business. I do not recommend this place.

Horrible experience! The owner charged me $107 for 6 cornrows, a wash (I brought my own shampoo & conditioner) & two packs of hair. The braids are not what I asked for (I asked for 8-10 braids, I informed her as she was braiding the braids were too large, she ignored me). After she finished, she cut the ends of my braids (which I aksed her NOT to do. Who does that ever?) and now all of my braids are unraveling (I also informed her of this before I left & she quickly got an attitude). My braids look like I've had them for two weeks, it's only been four days. Super disappointed. $107 later, unraveled braids & I have to pay to get it redone this week. Damn shame Braiding isn't for everyone.

Amazing Amazing Amazing! I got micros done and the work is flawless! I have been looking for a good place to get my hair braided for a long time and unfortunately had to go through coals before I found this diamond!! I am a permanent customer! It is family oriented. They only took a couple breaks to eat and take care of a few things, but I am not complaining. I bought my own hair but they have hair there to buy if need be. The work was done very quickly but quality definitely did not suffer! Overall great experience. As soon as walked in I was taken right away. It wasn't busy at all there was another women getting a sew in and that also came out very beautiful. They also do kids hair too. I left a very satisfied happy customer and definitely will be back. Also, that day their kids were there but honestly it didn't bother me one bit. I am a big person on family and I enjoyed their company. I am not saying their children are there all the time because they assured me that this was a rarity. But none the less, things happen and it definitely did not bother me none. I highly highly recommended this place!! Thanks guys!!!