African hair braiding by Rihanna

Can't even do two braids frizzy the 2nd day next time go some where else waste of money rushing whole hair lefted out of braid she let you leave like that. # Definitely never getting my money again thanks for your unprofessional keep your babies home so you can work Not do day care & hair at the same time smh.

I have been going to Rihanna for 6 years and I am throughly pleased each time. I love my styles, she understood my texture of hair and she's always on time. I have recently moved to another state and I still come back every couple of months to have her do my hair. Best thing her braiding doesn't hurt.

This was my 3rd time coming here and it usually cost about $180 to get my hair done. This time I come in and show them the style and it’s identical to what I’d gotten before. The only thing that changed was the color of the hair for my Peekaboo braids. Instead I got charged $240 and then when we tried to get in touch with the owner for a price check she wasn’t at the shop when they’re clearly short staffed, and she wasn’t communicating well at all. My hair appointment was at 11 am and I ended up staying until 1:30pm with only my hair being blowdried. There was 2 other people there before I even started my hair and one of the stylists kept bouncing back and forth between them. This is by far the worst service I’ve ever gotten here and I’m not coming back.

Tried to get in contact with Rihanna for 3 days, sending her photos of what I wanted, the size of the braids, and asking for an estimate of how much everything would be. For 3 days it took her each day to answer each question separately; It also took me to go to the salon myself to show her and her sisters the style I wanted, for them to confirm what I wanted. My appointment was at 11AM, and I didn’t leave until 11:17PM. I’m a stickler on getting the job done, which they did, but the way they speak to each other and clients is what didn’t sit right with me. One lady that was doing my hair asked another worker to mix the braiding hair & she told her no & left the shop… which took longer for me to get my hair finished. This happened twice (40 minute wait times). And as I sat for the 11 hours, they continuously kept taking clients who weren’t serviced for another 3 hours. In the picture shown while I sat, there were roaches crawling from behind the refrigerator as well as two rodents running around with each other closer to the wall. I told the person that was doing my hair what I was seeing, and they shrugged it off. For 11 hours I sat because I was too scared to use the bathroom as what I was seeing on the floor was deplorable. Overall, my hair was nice, but for 300 dollars you would think the upkeep would be better, and their attitudes were nicer. If they know they have a client whose hair will take more than 8 hours to do, there should be 2-3 people doing their hair at the same time instead of intaking clientele for more money. Sometimes, quality of the overall experience debunks everything else. I hope this business does better.

VERY UNPROFESSIONAL. So rude and unfriendly. Also, the salon is very uncleanly, and they reuse UNSANITIZED combs and brushes on every client’s hair.. That’s gross! They don’t wash their hands before and after each service. They even talk about customers behind their back, once they leave. Two stylists were making fun of my hair, speaking in their own language. IS THAT REALLY HOW YOU TREAT A CLIENT? They also take FOREVER to complete a hairstyle. My appointment was at 10am, I left the place at 11pm, just for a hairstyle I didn’t even like. They took breaks in between to talk, laugh, and eat, while I was sitting in the chair doing nothing but waiting to get my hair finished so I can go home. The funny thing is, the hair doesn’t even last! I got my hair braided 2 weeks ago, and it already started slipping off, I wasted my money. They had the audacity to think I was going to tip them after all they’ve done. ZERO customer satisfaction skills, I won’t be coming back here again. It’s not worth it.

I always love how my braids and Senegalese twists come out and always get compliments on my hair. She is very accommodating to my schedule even when I’m running late for the appointment. Her prices are very reasonable and fair. She is fast! I got a big head and she did my twists perfectly in under 5 hours! Other shops I’ve been too it takes 8 hours. My braids easily last 8 weeks and still look neat, they never unravel or fall out. She gentle especially on my edges. I don’t let anyone else braid my hair.

If your time is precious to you, don’t go to Rihanna’s salon because she doesn’t care at all. You may have an appointment and she treats you like a walk in, the wait can be 2 to 3 hours. I’m one of her clients since 2 years, I just go there just because she gives me something different from what I used to have before from the other hairstylists. She always gives me what I asked for and my braids last very long( 2-3 months). In the other hand, no customer service, no cleanliness, excessive language. They speak their languages when they don’t want clients to understand what they say, their language has a percentage of Spanish and I understand every time they’re talking about people’s business. The only thing that makes me go there is just the quality of the braids. Very unprofessional