JCPenney Salon

D.J. is amazingly talented and kind, and gave me so much confidence with my new hair! I would highly recommend and will for sure be back. Thank you so much!!!

Loved this place: convenient, affordable, great styles and attention to healthy hair maintenance-thanks Keisha

Went in looking a mess and came out an hour and a half later looking a bigger mess. $75 for a silk press. No product was used, only when my hair was washed and conditioned. I was sat under the hair dryer with no heat protectant or product. And again, my hair was flat ironed with NO heat protectant. I got home and brushed my hair into a ponytail. Absolutely horrible. I still tipped but I’m so pissed. I get silk presses often and this was NOT a silk press. It was just a wash and dry with flat irons. I wasn’t even offered a trim. My hair was so dull and lifeless I could cry. That stylist will not be back in my head !!! If you don’t know how to do a silk press why agree to do one when obviously you have no experience doing them OR you just don’t know how to do hair in general.

I just got my hair butchered and walked out looking like a peacock. The original person I made my appointment with apparently was not there so another stylist was assigned to do my hair. The original stylist I selected had over 18 years experience which is why I chose her. This new stylist Hevin i found out is fresh out of cosmetology school after doing a little research. I cried going to my truck and immediately put my scarf on my head. So disappointed, i will never go back. Hoping to find the original stylist so she can fix my hair. Apparently they let people with no experience cut people's hair....stay far away.

Worse manager very lazy and does not return a customer call regarding a compliant , leaves the customer on hold for 15 min to never come to the phone. I was over charged for services I did not receive that day and it was never addressed. The stylist ruined my hair for the holidays plus I had to redo my own hair after paying them a harm and leg to screw it up. The company has a listing price for services for the stylist to follow. Yet they allow a entry level stylist to make up her own price is not right. I had the same service done a week before that and was charged according to their list price. Following week i am charged whatever they feel like. Then at check out they hound you for tips. I am sorry I don't tip for dishonesty and bad service. Don't waste your time and money at this dump.

Tonya Castillo is not good at all. She left my hair a hot, wet mess. And tried to overcharged even though my hair was a hot mess. The store manager did help the situation. The salon manager was no help. They tried to gaslight me.

First let me say that DJ Estrada is AMAZING! Not only does he do an amazing job with my hair, he also brightens my day! I was always afraid to try new styles and COLOR, but he has brought me out of my shell and now I'm just fabulous! I always find the facility itself clean and in order and everyone in there has been very friendly. I gladly recommend all my friends and family to In-Style Salon (Beaumont, Tx) for all their hair needs. GREAT STAFF *** GREAT PRICES *** AWESOME EXPERIENCE