Image Hair Salon
📍 Korean hair salons in Austin
Image Hair Salon is located in Austin (Usa). Featured in the korean hair salons category, it has a rating of 7.6. Check all the details here.
Features and services of Image Hair Salon
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Planning
- Appointment required
- Appointments recommended
- Accepts walk-ins
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Parking
- On-site parking
Image Hair Salon is in position 39 out of 109 in korean hair salons in Austin
Customer Reviews
Image Hair Salon has a rating of 4.6 out of 5 based on over 237 reviews on Google
Good service and prices. Made the last minute appointment and was able to come in the same day. Rachel cut and style my hair and I am very happy with the result. Could not get any better!
I had a wonderful experience at Image hair Salon. Pleasant atmosphere and friendly staff. I am happy with both of my haircut and color. Lynn did an amazing job. She really understand the art of hair color and my haircut was more than I expected compare to the previous salon I've been to. I recommend Image Hair Salon and will definitely be returning!
I've been coming to Image Hair Salon and I love my hair every time I left here. Lynn understands the latest trend, skillfull and she implements these trends perfectly to suite her client and their styles. She's a true hair artist. Make an appointment with her and you will not be disappointed.
Lynn was amazing with her skills. She listens to what you want and gives good suggestions. I am very happy with my highlight. She's super friendly and easy to talk too. I highly recommend coming here for your hair services.
I had a great experience at Image Salon with Lynn. She was quick, professional, and really knows her stuff. The service was fast without feeling rushed, and my hair color turned out perfect — exactly what I wanted. I’ll definitely be coming back!
I recently had the most horrendous experience at this salon and feel compelled to share my nightmare of a hair appointment. From start to finish, it was a total disaster. Firstly, the stylist and salon failed to honor my appointment time, setting the tone for the entire ordeal. The stylist's dismissive attitude towards my questions only added to the frustration. Any time I asked questions, she would be dismissive and state she has been doing this for a long time. She left bleach on for far too long, despite my concerns, and then casually brushed off my discomfort from it, claiming everything was "fine." Things only went downhill from there. She got bleach all over my face and neck, when I requested it to be cleaned, she attempted to use a used towel from a previous customer. The hair rinse was sloppily done, leaving me with bleach residue all over my face and back, causing a rash due to it soaking into my shirt. She got the rinse water all over my face and back. There was no towel or anything at the base of the sink and when I asked for one, it was a wet towel. When I got up, I realized it was a cleaning rag! Throughout my appointment, the stylist juggled multiple other clients, including two color treatments, two haircuts, and a perm. The poor soul getting the perm was subjected to subpar workmanship and continuous reassurances from the stylist, despite obvious mistakes. She was very dismissive of his concerns and questions as well. Some of the perm solution went down his face and he asked for it to be wipe, she used her hand while stating it was fine. To add insult to injury, the stylist repeatly mentioned how she didn't know I had "long hair", despite making the appointment herself in person just a week prior. Moreover, she charged me significantly more than initially quoted, and when I questioned it, she became defensive and insistent by saying I had "long hair". I confirmed the cost even before making the appointment in person then again before she started. Sanitation was non-existent in this salon. Wash bowls weren't cleaned between clients, towels were reused without regard for hygiene, and capes were reused even after being on the floor and draped over previous clients. The hair brushes are filled with hair. All their carts have dust and hair from other clients. She used the same mixing bowl from a previous client's color and I have over so many different color shades in my hair. In conclusion, I ask anyone considering a visit to this salon to think twice. The positive reviews are baffling, considering the appalling lack of professionalism, sanitation, and basic competence exhibited during my visit. Save your hair, your time, and your sanity by avoiding this establishment at all costs. Now, I'm left dealing with the aftermath of their incompetence and a rash on my neck. Avoid at all costs! Reply to owner: as you can see by our profile pictures and names, we are two different people. The problem wasn’t that appointments run late but that all of those were walk-in clients which I understand is a part of your business but then don’t make appointments with the false tense of completing work with quality and in a timely manner. None of the bowls or towels were cleaned after each customer and definitely reused. I was there for hours and saw this first hand.
The hair stylist , Lynn she knew exactly what to do and made my hair look brand new. I really like this hair salon it was my first time here and I'm going to keep coming. The color came out wonderful lots of happiness!! I am coming back.
Information about Image Hair Salon
Address
Image Hair Salon is located at 10401 Anderson Mill Rd Suite 102, Austin, TX 78750, United States
Phone
The phone number of Image Hair Salon is +1 512-551-2611
Website
The website of Image Hair Salon is: imagehairsalonaustin.com
Business Hours
Monday: 09:30–18:00
Tuesday: 09:30–18:00
Wednesday: 09:30–18:00
Thursday: 09:30–18:00
Friday: 09:30–18:00
Saturday: 09:30–18:00
Sunday: 12:00–16:00