Hung Vuong Supermarket

Hubby and I came to shop for a menu he curated for some friends: coconut red curry seafood soup and seafood paella. Fresh ingredients. Clean market.

WARNING FOOD CARD OWNERS(DEVOTED, JEFFERSON, ETC FOOD CARDS)!!! NEVER HAND THEM YOUR CARD!!! The cashiers that takes your food card from you, be careful because they would charge you for the food then tell the manager or owner (they don’t know that you’ve been charged already) to make a charge on the card. Had to talk to the manager or owner, and they said lots of sorry and returned my money. I felt bad that I got mad at the owners but the cashiers are the ones you gotta watch out for. The one cashier had glasses on and maybe brown blondish hair. She had the nerve to look at me and the owners. But be careful for the cashiers.

(1). I have been a customer to shop at the Hung Vuong Food Market located at 1122 Washington Ave., Phila., Pa 19147 for yrs including the yrs operated by the previous owner. (2). I like to stipulate the facts that I was so embarrassed, misled, no customer service common courtesy, & treated like a secondary citizen to the public by the Customer Service Rep., & her higher up in the afternoon on Fri., 06/13/2025. (4.) I simply went to the store to request a refund with the paid receipt & the food item itself in good faith to show that the food item was Entirely Molded, & the label indicated to "keep refrigerated", "No date for the best use on the Label" either. (5.) I was told, face to face, by the said Customer Service staff as it follows: A. No, it’s too long after the food item was bought. Pls see the receipt. B. No, the item should have been stored in the freezer. Pls see the information on the Label. The food item Wasn’t in the freezer in the store when the item was bought by me. C. No Refund! The said higher up stated that the food item could be exchanged this time Only, and No Exchange or Refund if it happens again! D. And the said higher up further stated that it’s OK if it’s reported to the police (She meant, Authority, City of Phila., Department of Health, Food Protection.) E. It’s shameful that the poor customer service consideration, no common courtesy, don’t care attitude were all demonstrated to the public! The results are just hurting customers/people, business, communities, & divides our good culture from where we are from & in the U.S. They take advantages of my good nature. Pls respond.

This is one of the two markets i visit down in south philadelphia every couple of months to get my dried mushrooms and tea always an amazing selection and great prices, it is a little tough to navigate if you don't speak Vietnamese or Spanish if you have speech to text that helps and Google Lens is a big help. I was searching for milk mushrooms which I found also matcha tea. And brought the family some international sweets for the holiday Almond cookies and japanese rice cakes Yum!!

Very disappointed with how they handle food at the Chinese BBQ (Siu Mei) section in Hung Vuong Supermarket. They put the newer roasted meats, like roast pork on top of the older ones. When I asked for the fresh batch, the worker refused and said they had to sell the old ones first. The older batch looked like it had been left out since the day before. It’s crazy that such a big supermarket would do something like this — it’s not safe or acceptable to sell food that’s been sitting out at room temperature.

Good place for shopping food, fresh, good prices and a lot of choices! But there is something that I can not understand. Today I carry my own shopping bag with me because I not want to used plastic bags . I the guy who sit at the door to enter market stop me and ask me have to leave me empty shopping bag at his table if I wanna shopping inside?! Check in my empty without any number or something for later I check out my bag ?! I saw a lot of people that carry they back bag handbags... and I can carry empty one ?! Do they think I come here to steal a lemon or a chilly pepper? Or those people if they bad they can’t steal something and put it in their bags? Or because they races me? Don’t take me wrong, I like to shopping here a lot but I hope that whoever in charge see this review and make thing better for everyone every shopper feel comfortable to shopping here!

Has everything, but why is it so filthy and run down looking compared to the Cherry Hill, New Jersey location? (Broken tiles, dirty floors, dirty fridge glass, smell, the grime on the wall behind the fish/meat counter). Please try to be more clean and well kept like the Cherry Hill location… 🙏 I’ll only go here for sealed and packaged products.