H Mart Roosevelt

Extremely bad experience, I have earned $20 reward from Hmart app, and I walked long way to this location to redeem my reward to a $20 voucher to be able to use next time, but none of the cashiers know how to process it, they told me only a manager at Customer Service counter can process this. I walked to Customer Service, nobody there! Then 1 employee told me manager was out to lunch won’t be back for another 40 minutes, and another employee said the manager is not coming to store at all today:((( how ridiculous!!! The manager just taking off, not doing their job WITHOUT delegating his /her task!!! They certainly have no respect for customer’s time!!!

Security guard extremely rude! Every day they close 10 mins before. As we speak I’m outside & 2 other clients have come to try to buy goods. A manager should look into closing on time not 10 mins before.

Very clean, large and organized supermarket. The majority of goods are East Asian with a heavy Korean selection (obviously, but someone may not know). Definitely worth the trek away from Main Street when your in Flushing. Be sure to check out their website to see what specials they have because you may feel like a kid in a candy shop and want it all.

Love this HMart. Fresh food and great prices always. Great for quick cravings.

Went here this summer to accompany my mom shopping, and was standing in front of the frozen eel to check the prices, without realizing that I was standing where an elderly lady staff member was preparing samples. Not sure why any staff member is blocking any customers from browsing product just to make samples, but instead of verbally requesting me to move aside, the old lady physically put her hands on me without even saying anything first to push me aside. Shocked, I apologized right away out of habit, but then realized what happened and felt disgusted by her behavior. I have shopped at multiple locations of H-mart and many asian supermarkets before, but NEVER have I ever had ANY staff member put their hands on me for ANY reason. I tried to file a complaint with the nearest security guard, just to warn the staff that this particular staff member had the audacity to put her hands on customers so that they could talk to her later on their own time, but instead the guard forced me to walk back to the old lady and hear her side out (which I tried to refuse, but it fell on deaf ears). I recounted what happened, and she just denied even doing anything to my face, and then the guard said "she’s sorry she did that". I could tell the guard was trying to lie on her behalf to diffuse the situation, but it only pissed me off more. Dishonesty is not accountability. After I repeated to her that she touched me, and she kept shaking her head, denying and refusing to admit it, I walked off shaking my head at both of them in disgust saying "no, she’s clearly not sorry". I understand if she was too afraid of the consequences to confess in front of the guard, but even if she was, then she shouldn’t have put her hands on me at ALL to begin with, because it was completely unnecessary to get me to move. She did not even utter a word before putting her hands on me, it’s not like she stood there shouting and being ignored by me for a minute, she said NOTHING and then immediately pushed me aside as if I was an object, and not a person. I’m now looking up H-mart locations to go to and recalling this happened, and I’ve decided I’m never going back to this location after the way that staff member treated me. Be warned customers, if a staff member treats you poorly as a customer at this store, there will be zero consequences for anybody but yourself. Another reviewer trying to return a defected item shows that even if I took up my complaint with the manager, I wouldn’t have gotten a proper apology even if I fell to my knees and begged for it. Abhorrent behavior for anybody employed all around.

I recently visited H Mart and was thoroughly impressed by the experience. The store's organization and cleanliness were impeccable, making my shopping trip a breeze. The aisles were neatly arranged, making it easy to navigate and find everything I needed. One of the highlights of H Mart is its extensive selection of Korean items. From fresh produce to pantry essentials, they had a wide variety of authentic Korean products that were both high-quality and reasonably priced. As someone who loves Korean cuisine, I was delighted to find such a diverse range of ingredients and brands available. The cleanliness of the store also stood out to me. The shelves were well-stocked and neatly arranged, and the entire store had a fresh and inviting atmosphere. The staff were also friendly and helpful, further enhancing my shopping experience. Overall, I highly recommend H Mart to anyone looking for a well-organized and clean supermarket with a fantastic selection of Korean items. It's definitely a five-star experience that I look forward to repeating. Like and follow for more content. Thanks

The store's organization and cleanliness were top-notch, creating a pleasant and stress-free shopping environment. What impressed me the most was their extensive collection of Korean items. From traditional snacks and beverages to fresh produce and specialty ingredients, H Mart had everything I needed to create authentic Korean dishes at home. The variety and quality of products available were outstanding, making it a one-stop shop for all things Korean. The layout of the store was well-planned, with clear signage and neatly arranged aisles that made it easy to find specific items. Additionally, the cleanliness of the store was impeccable, reflecting their commitment to maintaining a hygienic and comfortable shopping space. The staff at H Mart were also friendly and knowledgeable, offering assistance whenever I needed it. Their excellent customer service added to the overall positive experience. In conclusion, H Mart is a must-visit for anyone who appreciates a well-organized supermarket with a wide selection of Korean items. I'll definitely be returning for all my Korean cooking needs.