Whole Foods Market

Bright, well-organized, and spotless, making shopping a pleasant experience. Their selection of signature and organic products is excellent, with plenty of high-quality options across departments. The location is fantastic, right in the heart of the city for easy access. Friendly staff, always welcoming, and always ready to help. The deli offerings, while fresh, rarely change and lean on the pricey side. Still, a solid spot for premium groceries with urban convenience.

Stopped by the meat dept to grab some sirloin. Everyone is always friendly and helpful, but today the customer service was truly exceptional thanks to Emory. I originally had a certain portion in mind and casually mentioned that I hoped it wasn’t wasteful. That sparked a conversation about my personal weight and dietary goals. Emory was informative, considerate, and respectful — he asked if I was open to advice and prefaced it with his background in strength and conditioning, which I truly appreciate. He shared thoughtful tips on pairing meats and foods to better support the goals I have in mind. A kind gesture, and I hope he gets the recognition for his exceptional customer service if not already

I am a frequent shopper of Whole Foods and I love this store however this morning at 8:45 AM I encountered a very rude and disrespectful Employee at the self checkout. The way that she looks me up and down, as if I was nothing and the way that she began to take my items out of my bag because she would not accept my license that is in my phone in my wallet just like my cards are in my phone. I have never experienced this with all the other employees that worked the self checkout area. I am at the store so much The Employees know me by name.I explained to her that I would just simply have my Wallet brought to me. My sister brought me my wallet, and even after my sister brought me my wallet. She was still very rude and disrespectful, not only to me, but also to my sister, even while I was speaking to a manager in regard to the rudeness and the disrespect and embarrassment. she still looked me up and down and rolled her eyes while I was speaking to management even management who was very nice apologized and also noticed her demeanor towards me

Found hair on my pineapple slices…while eating them! The sanitation score at this location definitely going down after I make this call. Smh.

The meat selection appear to be of solid quality. However the rest of the store lacked any substance. The bagels were old and dry, everything on the food bar needed to be replaced, and it was very little selection for beverages anywhere. Getting a cup of coffee here was rather pleasant, and it was nice that the kiosk did not ask for a tip for such a simple service. My overall experience here was just lukewarm and nothing special.

The staff and service is always pretty good but last week I went to buy some Salmon and I must say Bridgette was the most helpful. She thoroughly explained the differences in each Salmon and also went into depth how Wholefoods Farm Raised Salmon is much different than competitors, which I didn’t know. Let’s just say I love someone who is knowledgeable and polite. Coho salmon was delicious!

I cannot say enough about the exceptional service I received from Anastasia and Luka at the Charlotte Uptown Whole Foods, specifically in the Specialties department. They completely transformed what started as a stressful, overwhelming Thanksgiving morning into an experience I will never forget. I was out of town, in a panic, and desperately needed a charcuterie board on Thanksgiving Day. From the moment I called the store frantic, Anastasia reassured me that she could help as long as I came in. When I arrived, she greeted me with calm professionalism and immediately took charge in the most comforting way. Anastasia didn’t just help me pick out items — she gave me a mini masterclass. She walked me through different cheeses, explained why certain pairings work, helped me choose nuts, crackers, fruits, and other items, and educated me on how to build a beautiful and balanced board. Her knowledge, patience, and warm personality made the entire process enjoyable. She truly went above and beyond in every sense of the word. Because my request was a big one — especially on a holiday — Anastasia brought in Luka to help assemble the trays. Luka’s attention to detail, patience, and professionalism immediately stood out. Together they created a stunning charcuterie presentation that my entire family raved about. And to top it all off, Luka helped me load the large order into my car, making sure everything was secure for the trip. What began as a frantic situation turned into a joyful, optimistic start to my Thanksgiving. My family absolutely loved the presentation and every delicious item Anastasia recommended. Thanks to Anastasia and Luka, Whole Foods Uptown has earned a loyal customer for life. Their dedication, knowledge, kindness, and genuine care are unmatched. Management should be incredibly proud to have employees of this caliber — they represent the very best of what customer service should be. Highly, highly recommend visiting this location and especially the Specialties team. They are phenomenal.