Westmed Medical Group | Stamford

My husband went to Dr. Andrew Hass for a torn bicep and received terrible care from start to finish. Please please do not go to this doctor - there are FAR better in the area. My husband went in for surgery after an MRI confirmed it was torn. A day later Dr. Hass called saying the surgery didn’t need to happen - when he opened up my husbands bicep was fine so just "cleaned things up". From there the post op care was atrocious. My husband had to call several times to schedule a post op appt. His stitches were infected, his incision is puckering. Dr. Hass never followed up to say why MRI and surgery conflicted even when asked. Was completely careless in his response to questions. The physical therapist my husband is going to recommended another doctor as my husbands bicep isn’t recovering and this new doctor upon seeing the MRI suggested another surgery pending a second MRI. Thankfully we completely trust this new doctor (ONS) after several friend recommendations. I’m just so upset my husband didn’t go to them first and went to this hack job of a doctor.

Dispicable service!, including Patient Relations Department as well. I was trying to get my x-rays and every time I called I received a contradictive information. I spent 3 weeks on the phone to get an answer. Also, I rated poorly the manager Tracey of that office on the Summit Health Survey. Later on she called me back to complain about it, though the survey states that the rating is "strictly confidential" ?! What a mess! I found the service to be dishonest, irresponsible and very unprofessional.

Happy with Dr Schmidt but very, very cumbersome and challenging centralized scheduling system, and I’m seasoned medical provider!

Referred from urgent care in rye to this office for a follow up visit with an orthopedist. Dr Hass examined me. The examine was rushed. Dr. Hass isn’t a very personable doctor. I asked him to fill out forms that I needed to go back to work. He filled them out twice and the information was incorrect both times. The third time I requested for him to correct the errors he refused to complete the forms. Then on top of that refused to speak with me regarding why he refused to complete them. Patient satisfaction is clearly not his top priority. He also wrote information on my form that was inaccurate which is why I asked him to correct the forms in the first place.

They bill way too high - medicare patients stuck with big $$ surprises. I have seen several doctors there, some just for a one-time consultations. Then a month or 2 later I get a big surprise bill. I am on medicare and fixed income, I am sure Westmed couldn't care less. I will not be using this place again. The doctors are all great but the billing is way inflated. Update: "Expect someone from our leadership team to reach out to you soon to address your concern. Thank you and take care." 3 weeks later, nothing. Inflated billing pushing healthcare costs up for everyone, prime example of the sad state of healthcare in this country, price gouging even the older crowd living on fixed income. Charging as much as they can get away with. Shame on them.

Had a great experience with Dr Gitelman. He performed a Micro Discectomy on me 4 days ago, I was in agonizing pain prior, now I am pain free. He even followed up with me on Labor Day weekend to see how I was doing. I cannot recommend him and the practice enough.

Not happy at all with this place, I had to reschedule my appointment 2 times for my MRI because they waited almost a whole week to send out for the approval from the insurance company. I was there on Monday and they did not send out for the approval until Friday. Really disappointed, this is not how their patients should be treated.