Chang Jeng-Yue MD

Dr. Chang is competent, listens well and is often available on short notice. I don't know why a previous reviewer dissed the front desk person so vehemently, Diann is super nice and I don't consider this as a valid criticism.

Probably one of the most experienced doctor in Seattle, he fixed my problem that so many other doctors couldn’t. I had some pretty bad skin condition for over a decade. Went to so many different doctors, and I had been diagnosed with everything from fungal infection to eczema to lupus, and been prescribed pretty much everything you can think of. Nothing worked. I finally went to Dr Chang, he looked at me and told me it was not any of that. He found the root cause and told me what to do. I followed his advice and within a few months my problem went away. I was mind blown.

He has been my dermatologist for 20+ plus years! Because of my profession, my hand skin had a very severe allergic reaction toward latex gloves. He helped me big time, while the other family doctor was clueless.

Wow the worst secretary I’ve ever met. So incredibly rude. I never write reviews but knew I had to for this situation because it was so unusual. I’m not sure why she was so angry with me as we have never interacted before but was immediately frustrated with me over the phone because she couldn’t find my referral, she said she would get back to me a week later and never did. When I called to check again, she told me they didn’t have it, when I offered to have them send another referral again, she said they don’t accept my insurance but a week ago they did? Very strange. Either she needs a vacation, or a reminder of what customer service is. I hope she gets a break and works on that personality.

I was really disappointed in his treatment. I came with a variety of issues and felt that every issue i brought up was met with a response as if my issues were not a big deal -- if this was true, i wouldn't have come. Prior to coming, I spent months talking to my primary physician and him referring me to a dermatologist was a last resort. Yet I left with no new piece of advice nor reassurance nor anything but discontent -- "Just keep using the same product in the same manner you've been using it" is not helpful when the products I've been using have NOT been helping (acne) for over a year now. ^he did ask how i was using the creams, and when i started to answer he cut me off telling me how i SHOULD be using them (which is to a T how I've been using them already... Other issues that I mentioned were met with "well yeah we could treat that but it's only cosmetic" but THATS why I'm here. (I actually teared up after that reply because i just felt so defeated.) In the end I didn't even mention all of my issues because I just felt like he thought I was being dramatic with my concerns. Will definitely not becoming back; this was my first time visiting a dermatologist, and I don't see myself going to Any other in fear that I'll be dismissed again. Lost confidence. :/

I've been seeing Dr. Chang for more than a decade now. I'm Asian and have very sensitive skin. Roughly 2-3 times a year I break out in hives or have some kind of acute dermatitis or urticaria that's really bothersome requiring a visit to his office. Dr. Chang always prescribes a treatment that fixes the problem in a few days. He also does my annual skin cancer checks and has removed moles. His office manager Diane is super warm and nice too. The insurance and billing is straightforward. I've been a patient in the past at Virginia Mason or Swedish at their Asthma-Allergy clinics, but I felt like they were less interested in skin issues and more focused on cosmetic procedures like Botox injections or laser treatments. Dr. Chang's practice is a no-frills looking office (nothing wrong with that!), but what counts is that he is good at identifying the source of my skin problems and prescribing an effective and speedy course of treatment. Also, I can usually get an appointment the same day or the next day, which is a godsend when your skin is on fire, itchy and full of welts!

My experience with Dr.Chang ended up matching his negative reviews, with additional surprises. He made unsolicited transphobic comments for some reason. I gave him an opportunity to reword his statements, and he stuck by them. He briefly looked at some of my skin issues from afar, and came up with a single explanation. He said that all of my (different) skin diagnoses can be blamed on depression, and that I should fix that. For many reasons that is incorrect, unethical, and extremely unprofessional. He told me my PCP’s advice was incorrect up to this point, however offered no solutions.