California Dermatology Institute

Darlyn and Joanna, are the ladies that hold fort they are very attentive and respectful. They managed to get me in as soon as I arrived. I made a mistake on my appointment and they were able to adjust and reschedule me immediately to see the doctor within 10 minutes of my arrival. amazing ladies! Thank you! Tatiana:)

Very helpful office staff. Had me taken care of and the Doctor addressed my concerns. Looking forward to the procedure. Thank you for your care and concern. So back for the procedure it was so quick and went very well Andrea was so great and I felt all my concerns were addressed and I understood what there is to do to take care of myself as I recover. Thank you so much. Staying on top of your health and well being is such a blessing.

I’ve been to this location twice for a dryness on my scalp, that resembled dandruff but only on that spot. When the PA came in and looked at it, she said it was just a growth and she would freeze it off. Okay I said, you know best. That made it worse. I went in a month later saw a different PA who walked in with the freezer thing in hand, like already knowing that’s what she would use, I said no, that didn’t work. She prescribed a liquid called Clobetasol Prop .05% within days this growth I’ve had for months started to fade away… why didn’t they just prescribe this in the first place! My take, I pay coinsurance . (Around $100) for them to freeze it off, I really wish they had just prescribed this the first time around. After that they made a follow up for January 5, which was maybe a month away. Like many people, my insurance changed on Jan1, I informed this to the front desk that it would change but still be a PPO. They said no problem. Well I get a voicemail on Jan 1 saying they’ve canceled my appointment because my insurance is no longer active. So Instead of calling me to to ask for my new insurance or instead of saying "hey your insurance is not valid you’ll pay out of pocket" that would’ve been fine. But to cancel it all together ? I tried calling now to fix this but they don’t answer, and I won’t bother to call back, since I won’t be back here again.

The staff was extremely friendly and helpful. They walked me through creating an appointment and made the process very easy and efficient. I had a great experience and would definitely recommend this dermatologist.

The service was smooth and very fast. My doctor, as always, was very kind and attentive, and above all, you don’t have to wait long for your appointment because you get in quickly BUT The only thing that’s not very good is when leaving the parking lot, since the people there don’t have a fixed price. I wasn’t even there for half an hour and they charged me $5, when on previous occasions I always paid $2

Very bad experience with Arisa PA. She did not perform an assessment nor did inform about the medications she is going to prescribe. I have to keep asking and confirm with her. She said she will have pharmacy deliver medications to the home, but we have not received any medications. Seemingly they have a collab with this apple specialty pharmacy so the clinic didn't even bother to ask what pharmacy we use. Very disappointed, leaving with no medications to help with the skin over the weekend.

First time visiting dermatology It was great experience with all the staffs, and doctor. Fast service and clean office.