Dermatology Center of the Palm Beaches

The female receptionist working at 9:50 am on November 10th, 2025 is a poor worker. First time I called she picked up the phone and hung it up instantly. The second time she answered, put me on hold, came back and asked in a rude manner what insurance I have, put me on hold again then hung up again. I called the third time and she sent me to the emergency line, where the worker on that end said "yeah I don’t know what’s going on in reception today." It’s okay to be busy, or have a bad day… but this behavior is a joke. Hopefully things get better.

I thoroughly enjoyed my experience at this medical facility. The entire staff exhibited exceptional courtesy and professionalism. Dr. Robin Shecter is renowned for her expertise and knowledge in her field. Her compassionate demeanor and genuine care for her patients created a warm and supportive environment. I am immensely grateful for having found such a qualified doctor and staff. I would highly recommend this establishment to my colleagues and acquaintances.

I believe your receptionist is unprofessional lying that she called to alert me that my appointment was changed. I never got a call informing me of a change. I received 3 to 4 texts reminding me of the appointment but never got a call. Borrowed my sister's car, used her gas, to be told my primary needed to send a referral. I was there on the 2nd of August How many referrals do I need? One every time I come? That's ridiculous. But it's okay because if I ever need your kind of services again, I will be going somewhere else.

The doctor is excellent; however, the medical assistant has been extremely unpleasant to deal with. On both of my visits, she was rude and unprofessional. Because of these experiences, I will not be returning and will be seeking care at a different office.

Every time I have been to this office I have been seen by Jordan. This last appointment I was informed she would be moving on and when I tell you I think my heart broke a little 😂 I have struggled with finding good health care in the state of Florida. Having come from Boston where we have the best healthcare it’s just been a journey. This office has always been so welcoming and so friendly from the receptionist to the assistants. Jordan there are not words to describe your bedside manner and your skill. I wish you the best of luck but whoever I’ll be seeing now has some big shoes to fill. Very grateful for this office!

Treated my wife with care, knowledge and respect. Excellent service!+

Dr. Shecter is amazing and very thorough at her work. I was very pleased with the procedure I had done. Thank you!!