LightRx

I'm giving LightRX 2 stars because, while the staff is friendly and mostly accommodating and the facility is clean and well maintained, the amount of money they charged me for no visible results is unacceptable. I researched multiple Knoxville plastic surgeons and medical spas looking for treatment of a keloid scar. I settled on LightRX when their gallery showed pictures of a very similar type scar as mine, that was almost completely gone from treatments that were supposedly done by them. At my appointment, I met with the person who I assume does the initial consultation and showed her my scar and explained the circumstances and what I was looking for in the way of results. She said a combination of two treatments (NEO clear RX acne treatment? And Venus Viva Body) would give me the best results. She said 4 treatments of that combo were needed, and when I asked the price for those treatments, it was $3000. And before I knew it, she was starting the financing process to start treatment. It was more than I wanted to pay, but I felt pressured because she was already submitting my info to Cherry financing. It definitely felt like a high pressure sales tactic, and I would have preferred to have gone home and thought it over before committing to $3000 of what turned out to be completely wasted money. I was treated mainly by one technician and she was very sweet and seemed to really be trying to get me good results. When I saw her, my treatment was almost 30 mins between the two lasers. On two occasions, including my last treatment on 12/31, a different technician treated me, and BARELY did anything with the laser. I was in and out of my appointment, from walking in the front door, to walking out the front door, in 10 mins. It was my last appointment with the four prescribed treatments, and I was VERY disappointed. But don't worry! They have a new microneedling pen that will definitely get me the results I was looking for. Clearly the $3000 I had just invested on the other treatments was just the warm up. This new microneedling pen (and who only knows how much they charge for this treatment) would do it! No thanks. Ive been getting laser treatments and other medical spa treatments for years and always had excellent results for the amount of money I spent. This place is NOT it. Invest your money somewhere else where they actually want results and not just to string you along to get more money out of you.

I had a wonderful experience at LightRx. The staff was super sweet, professional, and made me feel completely comfortable the whole time! I’m excited to go back for my next appointments! I got Venus Legacy and Dermapen Microneedling services!

Local Med Spa is absolutely amazing! The staff is so welcoming and professional, the prices are very reasonable, and the quality of the services is top-tier. Ashley was especially wonderful to work with—knowledgeable, kind, and made the whole experience feel comfortable and personalized. Highly recommend!

This place does fantastic work! The staff are all very friendly, and Jennifer did an amazing job working with me. They're using a new laser that seems very effective, and I'm excited to see the results!! Highly recommended 💜

Ive been doing treatment at LightRx since 2023 and I always find their prices affordable. I met Lana today she did great with the laser treatment and we had a great conversation. Happy to come back for more treatment!

LightRx personnel is extremely helpful and professional. Alexis is one of the technicians and she is amazing. The treatments are not as good as I expected. Maybe for younger people but for over 50 years old the results are not as good as sold

Amazing staff-from Alexis to Hallie to Jennifer and others! I am getting two services done here and there has been no problems at all! Very helpful and will work with you on what you want and need. Definitely would recommend.