RidgeView Dermatology - Forest

This concerns more the managing of the office rather than care, however poor management results in poor care. My appointment, made a year in advance, was arbitrarily canceled by the office. No notification was made, no email, no call, no text, no letter, no request for rescheduling - NOTHING. I am so glad I called to confirm, as I thought it odd that there had been silence leading up to the appointment - when the person on the phone confirmed there had been an appointment - but the office canceled it, reason unknown, she reassured me that I wouldn't be billed for not showing up. What a comfort - to not be charged for a service that was canceled by the office, with no explanation (please note the sarcasm for the last statement). I am questioning whether I even want to continue with the practice as this is how they handle their patients. Edited to add: this morning I receive a text about the "missed appointment" - that would be the appointment the office canceled without notification - at this point - no, I am not interested in rebooking

I was very impressed with this practice. Everything from the convenient location, the ease of using the online appointment schedule option, and the personable staff. Jesseka was great at making me feel very comfortable which helped to ease my concerns. Five stars indeed. I highly recommend this practice.

Dr Bettenhauseer was very friendly and personal, professional. I am grateful to go , she listened and asked if I had questions. I REJOICE! PRAISE the LORD! Happy Easter! HE is RISEN! JESUS loves Us! John 3:16

Dr. Samantha Hill and staff went out of there way to make me feel welcome! She did a very comprehensive evaluation and was very thorough with the exam! I feel much better now and I have peace of mind about my concerns after her diagnosis!

I had a wonderful experience with Dr. Hill. This was our first appt and I had to drive an hour for it so it is safe to say I probably had high expectations. Dr. Hill saw both of my children and was very informative and engaging, with a great sense of humor. My tween and teenage sons commented on how much they liked her when we left. I would definitely recommend this physician and practice.

I arrived early and they saw my online submission on my personal information which is easy and better than carrying loads of information. Everyone was polite and professional, yet not starchy stiff- so the atmosphere was comfortable! I’ll definitely recommend them! Don’t miss the opportunity!

The were prompt and curious, even though I was late to my appointment they still worked me in to be seen. The Dr was very nice and professional 👏 she looked at my problem areas and she knew exactly what it was... she prescribed me a face cream to wash with daily and a shampoo to use. They both have done wonders for my face and scalp. Thank you very much for everything. Happy New Year's to you all.