AllSkin Dermatology

My family has been seeing Dr. Dunn for over 12 years. She is an amazing physician who is professional, detail oriented and collaborative with her treatment plans. I have never met such a warm and heart centered doctor who is knowledgable in more than skin care. Her office is a joy to work with as well.

Got an appt with Dr Dunn after hearing good reviews, and waited >1.5 months to see her. The Dr ended up cancelling the appt on short notice, so they scheduled me with the NP. While she provided generic recommendations for acne, she did not analyze my skin in any way and the visit was quite casual. Fast forward to a follow up appt, they schedule me with the NP again despite me wanting to see Dr Dunn from the very beginning. When I called back to check if I'd actually be seeing the doctor this time, the staff rudely states that I should've told them thats what I wanted for the follow up appt. The operation seems poorly managed, with an inexplicably rude staff.

Update: Raising to 5 stars. Office manger reach out and was super prompt at at scheduling the biopsy the same week. In and out in less than 20 minutes! It is really hard to schedule an appointment. I expected it to take a long time to schedule a new patient appointment. I went in for a mole screaning and the doctor said they would quickly be able to have me back in to get a mole biopsied. When I called back to schedule that follow on appointment they are saying I have to wait over a month. The receptionist wasn't very friendly as I explained the difference in the expectation the doctor set vs the actual availability of appointments. It's a little stressful to have a mole that could be cancerous and not be able to get it removed and tested. I know some dermatologists biopsy the mole the same day. I would have looked for a different dermatologist if I knew it was going to be so hard to get follow-up appointments. I'm still giving three stars because the doctor who gave my mole screening was very friendly and thorough.

The manager helped me figure out if my (confusing) insurance covered the visit, and was wonderfully nice, patient and calm. When I got in to see Miriam, I was delighted with her bedside manner and her thoroughness. I felt she really listened and took the time with me that I needed.

Great experience. I felt welcomed and cared for by a knowledgeable and friendly staff. Dr. Dunn talked with me not at me. I give Dr. Dunn 5 stars.

My appointment with NP Annie Song was rescheduled because I arrived three minutes late, despite no other patients being seen at the time. I found this policy to be unnecessarily rigid and disappointing. Will definitely report this place to my primary care provider.

This review is about Annie who is an associate at All Skin Dermatology. She has been so kind and so skilled, that I feel like "what a gift" at my 80th year. This dermatology practice is just exceptional and that includes all of the staff. Best wishes to all of you and especially Annie!