Family Medicine at PeaceHealth Cordata Main Clinic

Nobody should have to tolerate the incredibly long hold times on the phone. You can’t tell their lines are that busy! They just don’t want to deal with calls! I’m going to find another medical group.

I couldn’t be more impressed with two doctors than I am today. Thank you, Dr. Pannu and Dr. Mohiddin, for your expertise, knowledge and compassion. I had been struggling with a health complication that was seriously affecting my life, and not only did you solve it, but you also gave me relief in the process. I sincerely appreciate everything you’ve done. Respectfully, John

Both my daughter and I saw Laurilee Reiber at the Cordata Main Family Clinic last week. Separate apps. Great location, lovely clinic with little coffee shop right next door. Minimal wait times, lovely check in staff and nurses and a fabulous physician in Laurilee Reiber. She was very attentive and determined to know all about our different issues and very determined to heal us. She has the best bedside manner, was very informative and made sure we were happy with what she had prescribed. She also made sure we were up to date on tests, such as mammogram, colonoscopy and blood work, as well as making a referral for me to finally see a surgeon who she highly recommended, to treat a condition that other family practice Drs have wanted me to jump hoops through to try and get to see. I highly recommend this practice and Laurilee Reiber. I am boggled as to why this clinic has a low rating. Without a doubt the best clinic and Dr. I have ever seen!!!!

I brought my son in for a whooping cough test and was told results would be available within 3 to 5 days. It’s now been over a week with no email, no update on my chart, and no phone call. Regardless of the outcome, I have a right to be informed. I expect a prompt update.

I am simply dumbfounded, insulted, and incensed by this doctor and their office. I honestly nearly didn’t write this review because I hated having to give even 1 star for this place. I was supposed to have my new patient appointment today which I had scheduled over 4 months ago. Having been without a primary care doctor, proper medical care, or insurance for over 6 years now, this appointment was important to me. These people rescheduled my appointment so many times that I had the correct date but incorrect time for my appointment saved in my calendar to remind me. Being prudent, but unfortunately too late to make a difference, I realized my error and made my way to the appointment as fast as I possibly could. I literally ran to the office and was a measly 15 minutes late. They had a whopping 2 patients waiting out in the lobby, and no incoming rush of new ones which would explain why this doctor turned me away and wants me to reschedule. It’s so absurd and infuriating to me I can’t adequately explicate my ire in words. THEY are free to over and over again change my appointment date and time, but if I, the patient, the one who I would hope a doctor would have some regard for or care about, am a meager 15 minutes late they expect me to go through this whole horrid process again? And for what? And why? They had no legitimate or sensible reason to turn me away, and the fact that they did says everything I need to know about this place. I suppose I should look at this whole ordeal as a blessing in disguise because I’m certain the doctor I was intended to see would have been nothing like the kind of person, professional, and learned individual I prefer, and dare I say expect, in a health care worker, most especially a doctor. Having this little regard for any patient, and displaying such a petty and contemptuous proclivity in decision making is not only gravely concerning, it’s tantamount to a violation of the Hippocratic Oath. In short, steer clear of this place, or at least I would if you like to have a doctor who actually cares about you, the patient. The worst part is that when I made the appointment all those MONTHS AGO I didn’t have any real immediate or pressing concerns, however today, when I was intended to have my appointment I very much do. I won’t belabor this already lengthy review with specifics on my health but I truly needed to see a doctor. Today. Not tomorrow. Not next week. Not a month from now. And certainly not another 4 months from now which I wouldn’t at all be surprised to find is "the soonest they can get me in." This entire experience has been the worst experience I’ve ever had the misfortune to have in regards to my Family Care or General Practice Physician and Office by leaps and bounds, and I’ve had a few other doctors I didn’t like at all so that’s saying something.

When I first started going here the service was great, now it’s downright dangerous. After calling in a prescription in the timeframe posted on their website it wasn’t filled. When I called they said it would be 7-9 business days to process a refill request despite their website stating it’s a 72 hour period which it has always been in the many years I’ve gone there. This is a medication I can’t go without or miss. The care team was condescending and rude when I called about this issue. This resulted in me needing to go to the emergency room to get my medication refilled. This was the second time I had to wait an extraordinary amount of time for a refill after my doctor appeared to forget I was taking a medication and failed to refill it after I got the required bloodwork I was asked to get done for the refill. I feel the need to add that my elderly grandmother who also goes here was prescribed a medication with an ingredient that’s she’s deathly allergic to and which is noted on her chart. I cannot express my disappointment in this once good establishment. I genuinely believe this is a dangerous place to go for healthcare.

Love my doctor but I am currently on hold for 51.09 minutes trying to reschedule an appointment. Hope they figure this out soon. I should not have to wait on hold almost an hour to reschedule my appointment.