West Coast Dental of Van Nuys

I wish I could gave them 0 star. I went with my family over and they just took a x-ray that my insurance covered it definitely and just regular cleaning after that I received 10 times a bill by mail. I went over, I called them, my husband called them. Long time I stayed on hold but nobody showed up to explain and answer my question. Thank god I didn’t take any appointments for my crown or my kids cavity with them. I don’t recommend them at all. When you need them nobody will available to answer your phone. Never !!!👎

This dental office has a very small waiting area and the waiting room chairs are tore up. Recently I went in for a root canal and luckily they called me right in. Previously I would have to reschedule for waiting after an hour. The dentist did an amazing job she numbed me very. I didn't feel any pain and it went smoothly.However the dentist failed to call the pharmacy to check in for my antibiotics and pain medication. It was well over an hour when I arrived at the pharmacy and the order was not in.Very unprofessional.

This office is cheater.👎 This dental office has been very frustrating to deal with. We visited the office for a regular check-up and cleaning and were told there would be no cost based on our insurance coverage. However, afterward we began receiving bills, along with threats of being sent to a collection agency. We reached out at least ten times to have the charges removed from our account, and each time we were told the issue had been taken care of, but nothing changed. Overall, it feels like their practice is to collect money they are not entitled to, relying on people who may feel intimidated by the mention of collections and end up paying unnecessarily.

I had a very disappointing experience at this dental clinic. I was told several times that the doctor would be in "just a few more minutes," but my wait turned into nearly two hours. Each time, staff reassured me the doctor was coming soon, yet no one was transparent about the actual delay. This felt disrespectful to my time and left me feeling misled. Patients deserve honesty and professionalism, not repeated excuses.

Dr. Vadi is amazing. Very knowledgeable dentist with such gentle hands . She is very professional and explains all the details well in advance. I trust Dr. Vadi for my dental needs. There was a bit of wait. The office is very busy, which is a good thing I think.

I went in a few days ago and was taken care of by Maira who really made me feel like I was in good hands since it was my first dentist appointment ever in my life. She did a fantastic job walking me through everything that was going to be done and really made 4 hours feel like 30 minutes with her amazing personality.

Nice friendly people, I have a genuine conversation everytime I go in. Myra was my assistant today. She was meticulously prepared and handled my visit with professionalism and made sure I left with a smile. The wait was a bit long this visit, not something I’ve experienced before. I’m rather patient however and am grateful that they took care of me.