Sports Basement Redwood City

Sports shoes? Check! Camping gear? Check! Hiking and climbing gear? Check, check! Everything under one roof and this place is huuuuuge! Nearly every active sport you can think of- they have what you need for it! Well… except for specialized ones like fencing… Gears, outfits, accessories and professional advice all in this one place! They have good brands and a variety of selections. I found the staff very welcoming, helpful and knowledgeable. Bought sports shoes here and you can take your time deliberating… in general, you probably won’t need any help as shoe box sizes are pretty much accessible. Staff are quick to give expert advice if you have any questions. Place is a haven for the sports aficionado. The whole area is very organized and easy to locate what you’re looking for if you have the time to walk around. If you’re in a hurry, might be easier to ask a staff member. I enjoy walking around here, they have good quality items. It’ll be very hard to walk out of here empty handed!

"I had an incredible experience at Sports Basement thanks to Andrew. I came in with a ton of questions about renting ski gear, and he was patient, knowledgeable, and genuinely helpful throughout the entire process. It’s rare to find that level of expertise and customer service these days. Andrew made sure I felt confident and well-equipped for my trip. His management (and his parents!) should be incredibly proud of the way he represents the store.

I would like to personally give thanks to Ali who assisted me at the checkout counter. He was extremely friendly, professional and insightful about the products and provided me with additional knowledge that has changed the way I live my life. Such a wise man! I thoroughly enjoyed my experience and will definitely be shopping here again soon. Thanks, Ali! Thanks Sports Basement! LOVE ✓

My wife and I came in to get snowboarding gear and had a great experience from start to finish. The selection was solid, the store was well organized, and the staff was incredibly friendly. Heather was especially amazing — she took the time to answer our questions, made thoughtful recommendations, and made us feel really supported instead of rushed. You can tell she genuinely cares about helping customers. Highly recommend Sports Basement.

I’m very happy I got such a great consultant! I was buying snowboard boots and step-on bindings, and they were extremely helpful explained everything clearly and professionally. I’ve also bought sneakers and other shoes here many times, and returns were always easy if something didn’t fit. I ended up getting a membership as well. Highly recommend!

P.K. was super helpful, warm and professional when we were trying to figure out the right ski boot, we felt like home and very happy about the experience, great staff and love this place! Updated: 01/13/2025 I came back again this time for insole, Heather was very kind and patient explaining all the options and shared with me her knowledge and experience too, as well as her information for further questions. Very warm and nice place with professional staffs, definitely my home base for everything winter sports.

Heather helped me out super helpful. I had bought new snowboard boots last season ended up riding them for a season and breaking them in and they got too big. Brought them back a year later and still was able to return them and get a brand new set in a smaller size. Great customer service - coming from someone who never leaves reviews