Song & Son Dentistry

I can’t thank Dr. Tanner Song enough for the extremely professional and skilled work he did on my teeth the other day. I had to get a crown, and Dr. Song was amazing at keeping me relaxed throughout the entire procedure. His staff was also fantastic and very supportive during the process. Dr. Song took the time to explain every part of the procedure, what I would feel, and made sure I was comfortable the entire time. He was very attentive to my needs and helped me feel at ease. I’ve been going to Dr. Song for over 10 years, and I truly appreciate both his diligence and the kindness of his team. I highly recommend seeing him if you have any dental concerns. He’s an amazing person who genuinely puts his patients first — and he does it all without cutting corners.

The biller Lisa does not know Billing or procedures at all. She doesn't know how to process insurance claim are fax over prescriptions. I have had to fight with her everythime to get proper service. If she treats one this way that knows procedures. How many has she charged and they just paid because they didn't know she was screwing them.

I’ll start by saying the hygienists there are fantastic! Which is why I’m giving any number of stars on the review. They’ve been great! Then I’ll move on to my most recent experience in December 2023. In June, Dr. Tanner (the son) replaced an old filling. Honestly not 100% sure why, something about a crack, BUT I wasn’t having any issues with any of my teeth. He insisted it needed to be replaced so I agreed. He said it may be uncomfortable because he had to drill deeper than my previous filling. That was the day I started having constant pain and discomfort in my tooth. Anyway, I chalked it up to healing taking longer. Fast forward to my 6 month appointment in December, I told him I’ve been experiencing pain and discomfort in my tooth since my last appointment, the sensitivity to cold had subsided, but I also stopped chewing and was avoiding using the right side of my mouth. He briefly looked at the tooth and said I had a large crack and needed a crown. They asked if I can go that afternoon. That way I can get the work completed on this years (2023) insurance. Thankfully I had a meeting at work I couldn’t get out of. So they scheduled for the following week for the temporary crown. BUT the office would be closed for two weeks for the holidays and I wouldn’t be able to get the permanent until after they returned. I didn’t feel comfortable with that because what if something went wrong in that two week period. So I rescheduled for January. While waiting, I went to another dentist, just before Christmas, for a second opinion because I just didn’t feel comfortable getting any work done on a tooth I didn’t have problems with prior to getting the filling replaced. The first question asked by the dentist I saw for second opinion was "did your dentist adjust the filling". I told them he adjusted it at the appointment when he did the filling. They were surprised to hear that Dr. Tanner hadn’t checked it at my December appointment because everything I described was common with fillings that weren’t properly adjusted and are sitting too high. Shooting pain through the tooth any time I chew anything. Sensitivity to cold. The dentist did look at my tooth and said we all have cracks in our teeth and that they couldn’t see any cracks that were concerning. So they checked my filling, and sure enough, right in the middle of my tooth the filling wasn’t shaved down enough. The Dr. shaved it down and I haven’t had pain in the tooth ever since. Needless to say I cancelled the crown appointment, through voicemail because their office was closed, and my future cleaning appointments and have decided to switch to a different practice. I’d suggest getting a second opinion if you are not comfortable with any recommended procedures. As I came to find mine wasn’t a necessary one and I’m thankful I didn’t go through with it.

I saw Dr. Tanner Song today and was blown away. The staff was very friendly and the office environment gave me a very calm feeling. Dr. Song did an amazing job numbing me; I didnt feel a thing!! Thank you so much Song and Son Dentristry!!

Best dentist in Redlands. Staff excellent. I have referred several people they all agree Dr Song & son are excellent dentist. Makes you want to smile again. 😃

Just got my wisdom teeth pulled out it was a breeze. Tanner song was amazing! (:

Dr Song senior was so kind and gentle, I am so glad I found this office. I feel very comfortable here.