Willow Knolls Family Dental

Today was my first time at Willow Knolls Family Dental. My dental hygienist Kyle Hayes was extremely kind, courteous, and informative. His chairside manner was cheerful, professional, and put me at ease immediately. I had some major issues, but Kyle calmed my concerns and made me feel more confident that things were not as bad as I imagined. My DDS was Ha Nguyen. She was highly competent and explained things to me in a very pleasant manner. Overall, this was a delightfully positive experience and I am glad I chose this dentistry provider.

I have been a patient here for years. I have always liked them. Today I go in for a checkup and I am left sitting in waiting room after my appointment and then am told that I will owe over $100 for my regular scheduled checkup. Their excuse for not telling this to me before was we didn't know. Really. The receptionist did mot really seem like she cared about how much of an inconvenience they caused as she just folded up the treatment plan and got ready to throw it away. I am so disappointed in their customer service and uncaring attitude for their patients today. Had they told me I could have made other arrangements.

Amanda Belk (Hygienist) and Dr. Funmi Babatunde are the absolute best! The front desk staff and billing are the icing on the cake! Fantastic office!

Dr. Funmi Babatunde Is not a good dentist or even professional I wouldn’t recommend going to this dentist u will get treated poorly no good communication whatsoever the doctor will argue with you and tell you before a procedure that the tooth extraction will not stop the pain huh??????? So I recommend no pls no attitude from her is a no before my appointment she came into the room staring at me sideways like it was hatred DONT GOOO NVM THE GOOD REVIEWS THEY DONT GET BUSINESS IM SURE ITS BECAUSE OF THE DR. Funmi Babatunde this is a God honest truth

I had great experience at Willow Knolls Family Dental. My hygienist Kyle Hayse did a great job and was very helpful. I would recommend them.

The worse dentist office EVER! It took 2 years to get the correct dentures. The Dr., never came back to see me, she would send in the dental assistants to fo her negative service for her, every time I would come for a visit. I paid $4000 and $1800 to get them pulled. I had to have the dental lab come into the office 2x to actually get my dentures correct. I went back into the office to tell them there was a crack, and they had the nerves to tell me, it would cost me $250 to send to the dental lab to fix the cracked line in my denture. But, when I received my dentures the Dr., told me that they were guaranteed forever. I left 2 messages for the manager and still no call as of today! DONT EVER EVER GO THERE! They are not true to their customers and I will never ever return or recommend them to anyone! The ABSOLUTE WORSE DENTIST OFFICE EVER!

My dentist was wonderful, the office staff that processes the insurance apparently is not. Received a phone call the morning of my last procedure scheduled, that my insurance no longer works there. Apparently it no longer worked there over a month ago and they just decided to call me this morning to tell me that I would need to pay for all of it. No thank you, I was told I had zero cost for the next one. Now magically they don't cover me anymore.... Luckily I remembered that for some reason I had a credit there, because what it cost and what the insurance runs never seems to add up to what they tell you. Had to call back to get a check in for 4 to 6 weeks for everything they overcharge me for. At least I'll get 500 bucks in a month or so? Incredibly disappointed.