Sunrise Facial and Oral Surgery

I went in for a tooth extraction with Dr King Kim. I went for a consultation and then scheduled for the extraction a few days later. I was on time but the doctor showed up approximately 45 minutes late. I had been sitting in the exam chair for about 20 minutes. When he came in the dental assistant applied the topical solution on the area that was intended to be numbed for about three seconds before Dr Kim started to inject the local anesthetic. It was very painful! The last injection I could possibly take nearly caused me to jump from the chair. He never allowed the topical solution to take effect. As if he was in a rush! After that he walked out to give the anesthesia time to take effect. I spoke with the dental assistant to let her know I was in that seat with plenty of time to allow the topical anesthetic to take effect before Dr Kim jabbed his needle. What’s his rush. Her response was "that’s on that side of the exam chair". In other words she has no control over how the Dr operates. And I got the feeling it was his typical way of operating. He removed the tooth that day and quickly sutured my gum. One week prior to this appointment I went in to have this same tooth root canal with a separate specialist with a different practice. It was absolutely painless! From the local anesthetic needle to the root canal itself. It was determined early on that the tooth could not be saved and had to be extracted. Hence the reason for my visit to Dr Kim. I am now going to a different dental surgeon to finish the procedure for an implant.

Had a great experience at Sunrise Oral Surgery. Had a rare impacted wisdom tooth situation (tooth was almost completely upside down). I was informed that they would not remove the entire tooth, but leave the root because it was too close to nerves (called a coronectomy). From the initial consultation, the extraction, to the follow up visit, Dr Kim and team were very caring, knowledgeable, and efficient. They walked me through every step before the surgery. It's only been a week and the healing is progressing well and lingering discomfort is minimal They informed me that my dental plan wouldn't cover a partial extraction, only a full extraction, so they gave me a generous discount! I highly recommend Sunrise Oral Surgery for your oral surgery needs! The entire office is very friendly and professional.

My sister recently had a post-surgical appointment at this dental office, with Dr Rick Schmid, and the experience was extremely disappointing. During her visit, the dentist reprimanded her for eating popcorn and, in doing so, called her "stupid, stupid, stupid" then proceeded to say that "this is why we should charge ($)for post surgery appointments". This comment was made directly to her, in the presence of his assistant and caused her to leave the appointment in tears, feeling humiliated and distressed. Not to mention, he was rough in his treatment with her even after she had mentioned she was in pain. While patients should absolutely follow post-operative instructions, there is no excuse for name-calling or speaking to a patient in a demeaning manner. Professional guidance should be delivered with respect and basic compassion, especially after surgery when patients may already feel vulnerable. This was not about the advice given, but about the unprofessional and hurtful way it was delivered. I hope the office addresses bedside manner moving forward so other patients do not have a similar experience.

Excellent! I have two major fears; the dentist and teenagers. After today's procedure I am no longer afraid of the dentist (oral Surgeon). Incredible doctor and fantastic staff. I'm so pleased with how I was treated ( Knowledgeable and compassionate). I'm 6 hours after my procedure and I have no pain. No need to take the pain medicine prescribed! I could not be more pleased 😄. P.S. I'm still scared of teenagers!

Everyone at the Melbourne facility from Amy at the front desk to dental assistant to Dr. Lee were all so incredibly nice. I had a molar extracted and prepped for an implant and although there’s no way to do it without some discomfort, Dr. Lee did it very quickly. I particularly appreciate that they called the next day to check on me. I have had some terrible luck in the past with dentists, but I would highly recommend Dr. Lee and the staff at Sunrise.

In January I had a freak accident that resulted in a fractured and slightly displaced jaw. I was able to get in quickly to see Dr. Austin, and from that very first appointment I felt taken care of and that I was in the best hands possible. I was SO relieved that he recommended not doing surgery and letting this injury heal on it's own. He and his staff, (shoutout to Darcie), were so kind during each visit, and I was very impressed that he had me follow up each week during this ordeal. I felt that my care was guided and that he truly cared about my recovery. I was so happy that he kept seeing me despite not actually performing surgery. I highly recommend Dr. Austin and the entire Sunrise Facial and Oral Surgery team! Thanks for everything!! 10 stars!!

Dr Kim removed both of my daughter’s impacted wisdom teeth one in December and most recently in July. Everyone from the front desk, assistants, nurses and office manager were phenomenal. All of them were incredibly compassionate, patient with their questions and helped settle nerves. Post op care went flawlessly and even received a postoperative phone call that evening checking on the girls and making sure we didn’t have any questions/concerns. There’s no place or doctor I could recommend more than Dr. Kim and his staff. Thank You Sunrise for an incredible experience.