Aspen Dental - Lexington, KY

What an amazing experience. The entire staff is outstanding. I felt welcome as soon as I walked in the door. This was my first visit to Aspen Dental, Lexington, Ky, and I highly recommend them. I went to have a broken molar fixed and they worked me right in and took care of the problem. Everything was explained so clearly that my treatment decision was simple. Again, I can’t recommend them highly enough. Definitely 5 star, and more stars if I could. Thank you.

I broke a tooth last week, and even being a new patient, they got me in right away. Every person I had an interaction with treated me as if I were the only patient in the facility. Plus, Dr Young was amazing. If you need dental work, Aspen is the only Practice you need to visit!!! Highly recommend them!

I had an emergency, my crown broke off. I went to see them. They were able to get me in. They took me back did x rays, a dental exam, and then the Dr came in to see me. Told me what needed to be done, got a dental plan together, then I went up front to schedule what I needed and get the cost of it all. I was then informed, after already being there for almost 2 hours, that they were out of my network, could not use my insurance, but they would give me a discount. It was 29.00 it of pocket for them to do nothing(I had even asked the dentist if he could do something with the sharp part of the tooth that broke, he said yes, he could file it down, but ended up not even doing that. ) went on to the next patient. After paying the 29.00 i was told to get any thing else done that it would cost 6,500.00 And that does bout include the cost of the endodontist that they were going to send me to, before they even started on their end. Who sees a patient out of network without telling them, beforehand, and discuss pricing, beforehand? Then to add insult to injury they just threw my 1800.00 crown in the trash, right before my eyes. In my opinion that is poor service and inconsiderate.

Mya and the entire staff have exceptional customer service. They make you feel like you matter and not like you are just a number or money pot. The hygienist and dentist were informative and they calmed my jitters. In all my years I have never had a better experience in any medical office, let alone a dentist's office. I wish that I could remember all of the staff's names in order to give the proper recognition to each individual. If you have fear or any type of anxiety when it comes dental visits, I suggest you go to Aspen Dental on Nicholasville Rd. You will not be disappointed!

I when there to get a tooth extracted, as I was in pain, and they just pushed it off to the next day! As I was already there for 2 hours, they still had 30 minutes before they were about to closed. They could take 20 minutes and help me! Knowing I had 2 hour drive back and forth. But over all everyone was really nice for the most part! And I really like that they go into details with you and give you the bigger picture of what’s going on with your teeth.

Everyone was so friendly and they made sure I was comfortable every step of the way. They were clear about pricing and what I owed. I definitely recommend them to anyone looking for a new dentist!

No offense but how is this an emergency dentist if you're operating with the stated hours? M-Friday 9-5 (even ending at 1 PM instead of 5 PM on Friday?) is less than a regular dentist. I wasn't able to get through the phone line on Friday at 3:30 PM. Note this seems to be true for all Aspens right now not just this location. Maybe I've made a mistake, or maybe caught you all on a holiday week I didn't know about, in which case I apologize and that's my mistake. But otherwise if I haven't made a mistake, this does not deserve to be branded as an "emergency dentist" and people should honestly not refer to it as such. The only thing that made it an emergency dentist was the expanded hours I had 30 minutes to find a dentist open today on Friday to avoid having to wait until Monday, and unfortunately wasted my time calling Aspen. Like I said this is not a complaint about this specific location but the entire business.