Shore Haven Dentistry

WOW, what a fantastic experience! From the front office staff to the hygienist and Dr. Elaheh Habibi, everyone was incredibly professional and welcoming. The facility is impressive and equipped with all the latest technology, which made me feel very comfortable throughout my appointment. Having moved around a lot, I can confidently say this is my top dentist experience to date. Thanks again, team!

Every experience I had working with all 3 dentists at Shore Haven was great. I worked the most with Dr. Odukomaiya, who went out of her way to call me personally to check up on the aftermath of my root canal, and expressed genuine empathy to learn it had to be retreated due to a missed canal. This is a standard dentistry so they're not technically fully equipped to do root canals, but I personally believe that Dr. Odukomaiya, did her very best with the tools she had. Dr. Gonzalez and Dr. Nguyen helped with my crown fitting for two teeth and were extremely nice and considerate, especially with the amount of pain I was in before the root canal was done. The front desk staff were nice as well, and were very kind when speaking to me about my grievances. Even with these good praises, I would not recommended anyone go here purely because of the experiences I had working with the admin section of the office, as well as my experience during my routine cleanings. I was heavily pressed to get Invisalign during my cleanings, to the point that I had to be very blunt to the lady doing my cleaning that my teeth are not crooked or my overbite so drastic that it warranted being asked roughly a dozen times during 2 appointments why I had not done it yet. When I explained that $4000 to $5000 was not something I was going to pay for a purely cosmetic procedure in my case, the lady began asking if my mother or some other family member could help me pay, as I had to call my parents to help me pay for a $1400 procedure the week before. I understand while that comment may have been some moment of problem solving they teach in sales classes, I found it incredibly rude. I understand the dentistry gets incentives and volume-base discounts with manufacturers like Align Technology for Invisalign, but I've had less pushy sales experiences at car dealerships than I had during my appointments. This would not be nearly as bad if the cleaner also didn't happen to miss what my current dentistry described as "severe gingivitis" and a open sinus tract from a failing root canal on a different tooth not done by this dentistry. When attempting to voice this compliant to the manager of the location, I was ignored and told I would be "called back" 3 separate times before I stopped calling for updates.The only conclusion I would come to is that my cleaner was too busy selling me on a different unrelated treatment to the point that they missed something my current dentistry described as "blatant." All of this, combined with a general vibe during my appointments that the dentists were overworked, the rooms were not completely stocked with the tools the dentists needed, and new people were constantly being trained, I wouldn't recommended going here if you're someone who has regular teeth problems.

Beautiful office space and atmosphere, very clean very nice staff. Dr. WYN, Rose, Nataly, and Jose the Hygienist were all great! I would recommend this dental office to anyone who wants a good experience.They are very knowledgeable and thorough; I highly recommended them and they are open on Saturdays!

I truly had a wonderful experience as a new patient when I went in for my first appointment, but it’s the aftermath with the billing that has led me to be incredibly frustrated. First, I was overcharged in office for fluoride varnish and oral cancer screening, something I realized when I checked my insurance claims. I had to call the office twice to ask them to send me an itemized bill and admit there was an issue because every single time I called it was brushed off and I was told to call back later so they could review my case. Then, I was finally given a credit to my account for the fluoride, but I was still being charged for x-rays they gave me that were too soon to be covered by my insurance (even after I told them I had x-rays done last year!). I was told by 2 different people on the phone they could waive the cost of the x-rays for me due to the misunderstanding, but every time I call they give me the run around and say they have to "check with their manager who isn’t in today" and they’ll call me back, but they NEVER DO. I have now had to call the office FIVE TIMES in the last 6 days and the issue is STILL not resolved. Very disappointing and unfortunate considering I really liked my experience in-office, but I can’t imagine having to do this every time I come in.

The staff is very professional and attentive. I took my son for checkup and cleaning. I like the way they treated him so I scheduled myself as well and received a deep cleaning. I was adamant at first but once the procedure got going, I was convinced I made the right choice. I highly recommend.

The staff was so amazing. I had a dental emergency (chipped my front tooth) and they got me in first thing. Not only fixed my tooth with no appointment, but it looks better than before. I had a great experience and will be choosing this is my new permanent dentist.

Our first visit at Shore Haven definitely wont be our last! Friendly smiling faces throughout the entire staff! Clean, organized and welcoming environment made the hour drive from GA well worth it!