Papania Family Dentistry

BEFORE AND AFTER PHOTOS ATTACHED!!! They’re training new staff so it wouldn’t be realistic to expect everything to be perfect immediately but if there are issues you can always get in touch with the higher ups. They’re really polite and are empathetic towards tooth and jaw pain and will work with you on whatever situation you are facing with your treatment plan. I came to them a few years ago and had a bridge done (I was always uncomfortable with my smile before that) and they fixed my smile and gave me confidence I never had before. I unfortunately inherited crowded teeth from my parents and have suffered immensely from it my whole life and they have been the only dental care facility that has been willing to do more than just removing teeth like the other doctors have recommended. I heard they also do Botox sometimes so when I get my dental situation under control I wouldn’t mind exploring those options too as I enter my mid 30’s ☺️ from my experience they have only employed pure SKILL because that’s what it took to fix my smile.

The negative comments I have experience to be true. I was told I get a telephone call the first of the year to schedule an appointment. While I waited on the call the office Insurance rep to call me want to make sure my benefits were approved. Needless to say, no one called me as concerning my insurance approval. Nevertheless, while waiting for a call back my health as it relates to my dental needs started to decline. I called and spoke with the odious receptionist and explained to her I was in pain to the point of tears and I need to speak with a hygienist or the dentist. She took it upon herself to speak with them and told me I could go the urgent care as if or the hospital as if I didn't know what to do! Then to add insult to injury she said no appointment would be available until Monday. Thus, my issue with the manner I was address I found the staff person to be heartless, cold and just flat out condescend. No emergency appointment was offered or another recommendation to see another Dentist who could see me for an emergency examination. This office was recommended to me by two people. It appears to me find a dentist to provide quality service and office with a professional staff is the equivalent of looking a needle in a haystack. BTW, no rebuttal is necessary! Nothing anyone can say from this dental office can change the outcome or behavior of those you have hired and put in place to greet the public and or answer the phone. Base on the reviews I have read I am not the first person to get caught in the crosshairs poor office decorum towards patients. Which includes staff being rude, dismissive, condescending, rushed or disorganized creating a cold environment that makes patients feel like and inconvenience, potentially violating their rights and impacting their willingness to follow treatment. This behavior often called a bad bedside manner, can range from unprofessional rudeness (like ignoring concerns) to potentially actionable malpractice if leads to patient harm, with examples like insensitive communication ignoring fear and lack of clarity on treatment. As well as this office was aware of my medical condition..... Inclosing this is a clear case of indifference towards my dental needs.

I can’t recommend this family dentistry office enough! The entire team provides exceptional service with genuine personal attention and a truly caring approach. Everyone from the front desk to the dentists made me feel comfortable and valued. Best of all, it was a completely anxiety-free visit – no stress at all! If you’re looking for a dentist who puts patients first, this is the place.

Awesome experience here every visit! Very friendly, courteous and professional! I would highly recommend!!!! Also a huge thank you to Allison for always making my visits to the dentist easy going and stress free!!! Y’all keep up THE GREAT WORK…….. Guy Gatlin

I am visiting the gulf coast for a few months and yesterday, my temporary crown popped off. I called a few places but no one could help right away. I drove to the office and presented my problem. Someone had just canceled and luckily, I was seen right away. Dr. Holland, the hygienist and receptionist could not have been any nicer. If I lived here, this dental office would be my choice.

I was recently visiting Gulfport and broke my tooth. Papania was able to get me in within a few hours and Dr. Holland did a great job of fixing me up!! I really appreciated them fixing my tooth so quickly.

I have been going to this office for over ten years. I love the quality care and customer service I always get here. They always take great care of my family and myself.