Aspen Dental - Des Moines, IA - Merle Hay

I had a genuinely great experience at Aspen Dental and was pleasantly surprised by how thorough and professional the entire team was. Kara, Dr. Fatal, James, and Da-Eman — along with several other wonderful staff members — were incredibly kind, knowledgeable, and attentive. They took the time to explain everything clearly, offered thoughtful recommendations, and never once made me feel pressured. I appreciated having multiple treatment and financing options presented in a straightforward, respectful way, which made the whole process feel manageable and empowering. From start to finish, the care felt personalized, honest, and patient-centered. I highly recommend this Aspen Dental location to anyone looking for a professional, compassionate dental team.

My mother was assisted by Ajla during her first visit, and she couldn’t stop expressing how grateful she was. She kept saying how Ajla made her experience ten times better. Ajla is truly fantastic—sweet, hardworking, and incredibly compassionate toward patients. The rest of the staff was also very welcoming. I would definitely recommend this place. Thank you!

Although the dentist was attentive, the staff has completely drop the ball. I requested a predetermination for an implant. After three requests, no reply. I phoned in a payment. After two requests, I received no response. I left two messages with the office to cancel my appointment and refund my payment, still no response. Absolutely unprofessional.

Every staff member I encountered was very professional and helpful. Ajla had a very pleasant personality and made me feel less nervous. She also was fast and efficient! Wendy was helpful and thorough.

The best dental place in all of Des Moines! Teeth have never looked or felt better. They are fair priced as well. Went to several places throughout Des Moines and was being pushed to do a crown by other dentist and was told I didnt need that at aspen. 3 years later tooth still feels great.

All the workers were extremely nice but when it came to my insurance I was screwed. They didn’t tell me what my insurance would cover and not cover until I was done with my appointment. I ended up paying 800 dollars out of pocket after my insurance went through which is crazy because I am a city worker with city insurance which I’ve heard is one of the best you can get. So only reason its not a one star is because of how kind the employees were

My experience at Aspen Dental was great! Ajla and Dr. Abdel Fatah were friendly and efficient, which put me at ease during my appointment.