Paramount Smile, By Dr. Melissa Jurado

I visited Paramount Smiles today for an Invisalign evaluation. Dr. Jurado was extremely professional and knowledgeable, made sure all my concerns and questions were addressed, and she was very friendly as well. Her staff Jay and Yuli took care of all my needs, both for my evaluation, questions about my treatment plan, and financial options. Their estimates were better than the other place I visited for an orthodontic evaluation. The location of the offices is very convenient and behind the front door you find state of the art environment, equipment and care. Highly recommend this team of professionals to those looking for oral care.

TL;DR: Dr. Melissa Jurado botched my frenectomy, causing months of recurring, painful ranulas. I had to undergo a $74,317.15 surgery under general anesthesia to fix the damage she caused, including the removal of my entire left sublingual gland. In July 2024, I expressed interest in a tongue-tie release (frenectomy) during a routine cleaning with my trusted dentist of 15 years. She referred me out, saying she didn’t perform it herself. After getting a few quotes, Dr. Melissa Jurado’s office had the most affordable option, so I moved forward with her. On August 5, 2024, she performed the procedure using a laser—something I later learned should almost always be done with a scalpel for precision and to avoid damaging nearby structures. Although other doctors I consulted used scalpels, Dr. Jurado persuaded me to go with the laser, emphasizing its efficiency and the benefit of cauterization, even though this approach goes against standard practice for this type of procedure. Four medical professionals (a general dentist, two oral surgeons, and an ENT) later confirmed that the laser likely caused more trauma and was a poor choice for the anatomy involved. Within two weeks of the procedure, I developed painful swelling under my tongue. I soon discovered this was a ranula: a pocket of saliva that forms when a salivary duct is damaged or blocked. I had never experienced this before the frenectomy, but when I called Dr. Jurado, she insisted it wasn’t related and suggested I must have had a "preexisting condition." This was false and dismissive. It was ultimately confirmed by four different specialists that Dr. Jurado lasered through a part of my salivary gland, and scar tissue blocked the duct’s opening. This trapped saliva, causing a recurring cycle of pain, swelling, and spontaneous rupture in my mouth—for eight months. Half the time, I couldn’t even eat. It was humiliating and incredibly painful. I was eventually referred to a top surgeon at Penn Medicine. In April 2025, I underwent surgery under general anesthesia to correct the damage. Due to the extent of scarring and duct trauma, they had to remove my entire left sublingual gland to stop the ranulas from reforming. Below are some details from my operation: Operation Summary: • Excision Sublingual Gland [42450] • Plastic Repair of Salivary Duct [42505] • Duct Dilation & Catheterization [42660] INDICATIONS: This is a 21-year-old woman, who underwent a frenectomy and had what appeared to be an injury to the left parotid duct and medial sublingual gland region related to scarring. She was counseled about the possibility of ductal minor salivary gland or sublingual gland ranula and the management of all this. Initially, the plan was to simply take out the portion of the sublingual gland adjacent to this, but as we elevated, it became evident that it would be very difficult to not remove the entire sublingual gland without running a significant risk of recurrent ranula and so the lingual nerve was found distally and then followed proximally as was the duct and the sublingual gland was removed from these structures preserving the both with bipolar used as hemostasis. The wound was irrigated. The entire sublingual gland was removed and sent to pathology. Total cost: $74,317.15 Dr. Jurado misrepresented her experience, used the wrong technique, lied about the cause of my symptoms, and left me to suffer through the consequences of her negligence. If I hadn’t gotten a second opinion, I’d still be living with this nightmare.

Dr. Melisa is amazing. She takes the time to explain your treatment and follow up in every appointment. The appointments are easy and fast. The front team is very kind and helpful. I glad that I found them. I am happy with everything.

I can’t say enough good things about Dr. Jurado and her team. From the moment you walk in, they make you feel comfortable and cared for. They are extremely accommodating, whether it’s fitting you in on short notice or taking extra time to explain everything clearly. What stands out the most is how genuinely caring they are—not just about your teeth, but about you as a person. They go above and beyond to make sure you’re comfortable, and you never feel rushed or like "just another patient." Every visit feels personal, and their attention to detail gives you complete confidence in the care you’re receiving. If you’re looking for a dentist who combines professional skill with true compassion, this is the place to go. They’re simply outstanding and Dr. Jurado has got you covered!

I have seen Dr. Jurado at Paramount Smile many times and it is always the same. The staff is professional, courteous and always happy to see you. Dr. Jurado is the best dentist I have ever been to. She is extremely knowledgeable and friendly. Her office has all the newest technology, including laser which makes my appointments much easier. If you need a new dentist, I would highly recommend Dr Jurado. You won’t be disappointed. I have had a CPA firm in Coral Springs for 35 years and I have seen many businesses come and go. Believe me when I tell you, Dr. Jurado is here to stay!!

The best experience I have ever had in a dentist office, Dr Jurado is very gentle and professional and very aware of patients’s needs. Highly recommend

I would like to start off by saying they are an amazing office. I would love to thank Jayna,Freddy, and Dr.Sophia. They were the absolute best!!! Recommend to visit Paramount Smile