Tooth Story

Dear Dr. Kim, I am writing to formally acknowledge the dismissal of my family from your practice. While you have chosen to focus on office scheduling, I am appalled that you would terminate a five-year relationship over 8 missed appointments across three children. Life happens, and after half a decade of loyalty, your lack of empathy for the reality of raising a family is disappointing. Furthermore, I am concerned by the current lack of communication regarding my children's dental history. To be clear: • We require full copies of all records, including treatment notes and X-rays, for all members of my family. • These records should be mailed to the home address you have on file immediately. • Regarding authorization: I expect these records to be released based on my right to my children’s medical information. If your office requires a specific internal form to facilitate this, send it to my address immediately so there are no further delays in my children’s care. Blocking a parent and withholding pediatric dental information is a serious matter. I expect you to prioritize the health of your former patients over your frustration with the schedule and ensure these files are sent out by the end of the week.

I just wanted to say thank you to Dr Kim, Michele and McKenzie who take care of my boys teeth they are always great at what they do and I have never had any problems with them. The staff is amazing and the lady at the front desk is very sweet and understanding would recommend to bring your kids here my boys love it 🔥🔥🔥🔥

My husband and I loved the experience of our baby's first dental appointment. It was fast, efficient, good communication with patients, the girl at the front desk was very friendly and the entire team was very professional and clean. The Waiting area was clean and appropriate for kids I recommend it 100% Definitely "tooth story" will be my pediatric dental office

Wonderful experience for my son’s first dentist appointment. Staff was friendly and great with him even though it was a new and scary experience for him. Would highly recommend!

I’ve been going to Dr Kim for years with my children and the fact about miss appointments is outrageous to me and it’s not that it’s a no call no show however things do happen and to drop patients like flies and very evil and I really had a lot of respect for Dr Kim and by reading other comments I see they should fix that they should not roll over to the next year. My Kids are very upset and I’m very upset

We visited Tooth Story today. We were treated so kindly. They took great care of our son, Luke. We met Maria at the front desk, who was so nice and helpful, Dr. Kim, and Kelsey for x-rays. We hope we got your names right. We were so impressed with the care we received from start to finish. Our family will recommend these professionals to anyone who needs dental care for their children. Thank you for such a great experience! The Snyder's

Have been going to Tooth Story for years now. Actually travel 20+ minutes to get there purely because of the experience there. All of the staff is super friendly and patient. They know how to keep the kids comfortable in an environment that typically isn't that type of experience. Highly recommend, and will never go anywhere else!