Gentle Touch Dental South

I have medical problems that cause teeth problems. This dentist was knowledgeable and empathic to my issues. She really listened and came up with a realistic plan for me. The offices staff was excellent and there was no 40 minute wait. I loved this experience and I have never said that before.

I’m leaving this review to share a safety concern from my visit. During my appointment, I overheard staff conversations from other areas of the office due to the open ceiling design and sound carrying easily. Some of what I heard made me uncomfortable and raised concerns about how procedures were being done. During my own treatment, I noticed damage to a tooth that wasn’t there before. I can’t prove intent, and this was only one visit, but combined with what I overheard, the experience left me uneasy enough that I won’t be returning. I recommend others be cautious, ask questions during treatment, and consider getting a second opinion if anything feels off.

For new patients, they make you come in once for X-rays then come in a second time for an actual cleaning which is bizarre. I thought I was just being too harsh thinking that but my coworkers and family said I was definitely being scammed cause that’s not normal. But I stuck through it and went for the cleaning and my hygienist wasn’t friendly and judgmental when I’d answer her questions. Then at the end when the dentist usually comes to check for cavities, I was just sent home instead, even though there was one cavity noted on my X-rays. Overall just a strange experience, I usually enjoy dentist appointments but I won’t be coming back here which is unfortunate cause the facility is quite clean and the front desk people are super kind and helpful.

Angie and Dr. Hang are amazing. I went in very nervous due to past experiences and I left feeling much more knowledgeable and calm because these ladies helped explain everything and lived up to the "gentle touch" name!

This office required payment for all services upfront, which I understood. However, after billing my insurance, additional charges appeared on the account. Rather than contacting me directly, they placed the balance on my father’s account, despite the fact that I am 20 years old and responsible for my own billing. Their lack of communication and poor account management is unacceptable. I will not be returning.

Friendly and professional staff always ready to listen to patients questions and concerns. If you have a fear of going to the dentist like I did, this is the place for you!

This is hands down the best dentist I’ve ever been to. Angie is my dental hygienist and she knows her stuff. She’s absolutely amazing! She’s so good at what she does and is so so smart. I’ve never felt more comfortable at a dentists office before.