Aspen Dental - Charleston, SC

>>>NOTICE!<<< An Error was made when I first Posted This Review, It somehow added the North Charleston Location!? My Review is for the "West Ashely" Location pictured below, Each Aspen-Dental is Independently owned and operated, It is only the "WEST ASHLEY" Location that this review is for. "NOT" the North Charleston Location , I don't know how this happened, my Sincere Apology's to the Fine Staff of the North Charleston Aspen-Dental Location. -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Below is my Original Post -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Don’t go to this company they are thieves ! They took my wife’s insurance money but never delivered permanent dentures.. only temporary ones that don’t fit, yet they told her insurance that they did deliver permanent dentures so my wife has been with out teeth for all most two years !! She must wait another three years before she can get the insurance to pay for dentures again. I know some people have reported good service from them but that’s because it’s like a fast food restaurant it’s all franchises! So some locations might be good while others like the one in Charleston SC in the West Ashley area are nothing but con artists ! So I strongly suggest you look elsewhere as Aspen Dental may rip you off as well.

I had a wonderful experience at the West Ashley location. The front office staff was prompt, professional and welcoming. The dentist and hygienist did an amazing job. They were thorough and explained everything during my procedure. I highly recommend this Aspen Dental location.

I can't say enough about the Aspen Dental West Ashley team! I was greeted by Sakina who made a great first impression. Jade took me back and put me at ease during my scanning and x-rays. I have huge tori's but Jade got me through this step with such compassion. Kat then took over and she was extremely professional and knowledgeable. After meeting Dr. Iulo, I was convinced that becoming a new patient of this practice was a good decision. I appreciate you and will see you after my root canal consult with Dr. Steinkruger.

I can’t tell you how satisfied I am. We have been through so much with my husband’s dentures. Affordable Dentures charged us $11000 for some fake looking, ill fitting dentures that broke into pieces in less than a year. Then when we went back to have them fixed and they blamed the break on my husband and charged us over $400 for the fix. The dentures proceeded to break 3 more times in the span of a year and a half before we found Aspen Dental. On our first visit to Aspen we were impressed, but cautious. They assured us that the dentures are guaranteed and if we were unhappy for any reason we could get our money back. We decided to move forward since he was essentially without teeth. To our amazement, the price of the new dentures was way LESS THAN HALF of what we had paid for the first pair. During the wax process when they make trial dentures to try on to make sure that you like them, they took them back 3 times to make sure that we were completely happy with the look and fit. The other place never did that even once. ASPEN made sure that we were completely happy before they proceeded to make the dentures. Fast forward to try-on day. Time went by and my insurance changed… this is 1 week after the new year. The new insurance didn’t cover the dentures. I’m sick just knowing that this is going to be thousands. When Dr. Robert Iulo came in he said, "I heard about your insurance. I am going to write a narrative to the original insurance company that made the original claim and explain the situation. Hopefully they will concede to pay. If they don’t, we will right it off. You won’t be held responsible for the difference." I was floored. I have never experienced such graciousness before. This is definitely the best treatment we have ever received from a "business." Not to mention my husband looks like his old self again and he can say "S’s" without a lisp! LOL

One of the fastest and most friendly dentistry place I've came after so many years of not getting my teeth cleaned. They definitely started me off with a fresh start with new teeth. THANK YOU ASPEN!!

I needed an adjustment to my partial and even though they couldn’t take me right away, they squeezed me in and everybody was very sweet and kind. Jade and Sullivan worked on it and we got it to the point of it Fitting better. So I am completely happy with my experience

Wow what a fantastic team!!!! I clearly had an EMERGENCY and they were able to take care of me right away. Austin at the front desk is AWESOME 🤩 he has such a wonderful personality and an even greater sense of humor. My son called for me on yesterday and Sakina remembered my situation as soon as I mentioned who I was. What an amazing group of people ⭐️🙌🏽🎈🥳