Canarsie Cosmetic Family Dental

My experience was wonderful. Despite I was very nervous, Dr. Epstein and his assistant Nicole were professional, kind, calm and very understanding. They did a great job on my tooth. I will be visiting again.

Honestly this will be the realist review you will get yesterday I had a appointment for 2:30 I got there around 2:11 I didn’t get called in till 4:23 they took x ray of my teeth and honestly I have one tooth in the back that been hurting me so bad so as soon the x ray was done the doctor which. Was a male stood by the door didn’t even come in the room he was like yeah you going to need implants which is 2,500 or get it pulled out so I’m like okay I understand that I was like can I get my cracked teeth fixed he was like no that’s 2,000 to get it replaced I was like other places fixed it for me with no problem mind you he didnt even look for him self I waited 2 hours for 5 mins very unprofessional and I feel like he is lazy didn’t even offer a clean or anything stood by the door the whole time if I knew I was going to waste my time I could have went somewhere else to more professional place.

Special shout out to Dr.Held and Nurse Nicole for doing my fill in. They made sure I was comfortable and satisfied with my results. I definitely recommend them as they took their time to properly service me and are extremely kind. Thank you again.

Canceled my appointment that i set up almost 2-3 weeks in advance and I’ve been playing phone tag with the scheduling department ever since 😩 If my appointment is for restorative work, I just feel like there should be some kind of prioritization to reschedule especially when I never canceled. Super annoying and it seems like they outsource for customer service and the people don’t even physically work anywhere near the office due to the fact that I literally ALWAYS need a call back rather than the problem handled at the time of. Very frustrating.

Would recommend! Friendly staff makes you feel part of their team. Dr. Ross and Nicole thank for your skills and expertise.

Dr Held and Nicole was the best. I’ve never experienced a dentist to stand up for the whole procedure. He was amazing start to finish and very gentle. He didn’t rush and talked to me about my concerns. Nicole was very attentive and caring.

Its not a bad clinic. I had a few visits they are very friendly. But what was really annoying I noticed was a pattern. EVERY TIME I came for a clean up they tried to force deep cleaning on you which is more expensive and they have to run your credit blabla. It kept repeating every time I came and using the exact same words as if the person didn’t recognize me until I noticed okay this has to be some sort of tactic. And when you refuse they do a clean up that doesn’t really change anything as if you could’ve done it yourself at home. Like its all a tactic to get you to spend the big bucks on the deep cleaning. there was one time where one doctor came in and examined/treated me and it was a great experience he was very professional and friendly but I regret not remembering his name, this was a couple years ago btw. but yeah I was getting overwhelmed with that repetitive forcing and stopped going there.