The Face Shop

My wife was glad to see a "The Face Shop" here so she does not have to go to Valley Fair. She likes to get Korean cosmetics from The Face Shop. The staff is very friendly and provides good service.

Super Honest and Friendly! I went inside to buy some moisturizer and I dropped some cash in the store without knowing. I left the store for a good amount of time and kept walking around Grand Century Mall. As I was going to leave Grand Century Mall I had to pass by the Face shop again and when I did, I saw the employees come up to me and ask me if I had dropped some money. That's when I checked my pocket and realized that small wad of ones I had was missing(funny because I dropped and picked up that same chunk of dollar bills a couple times earlier in my morning). The employees at this Face shop location are super honest and friendly! The experience restored my faith in humanity a bit. Thank you Face shop on StoryRoad!

I really like their skin care products and nail products. Their makeup is good too. The lady there is really nice and helpful. I would recommend their nail polish there, even though it can be quite expensive. Their face masks are also really good too, I really like their aloe face masks. Their makeup is good, my mother bought a BB cream there that hydrates your skin and makes it soft while you wear it. I would recommend coming here.

Few days ago I purchased more than 300 dollars of skin care product at Face shop located at Story Rd, as the Face shop policy I can return item with the receipt in 7 days of purchase. Today, I returned only 1 item that caused my skin turned red, stinging and itching, but the old lady refused for exchange or return this item. She did not give me the good reason why I can’t return the item even though it cost only 25 dollars.

The Story Rd store clerk knows nothing about the products and I asked for a nail strengthener and she gave me a base coat. I didn't realize until after I bought it. Avoid this location.

I honestly I like their lip tints simply because it's cheaper than all the other ones you find usually like in sephora. Although I'm shocked by the other prices of the other makeup, it's better to give this a try.

I love the cute brands and i love the make up there. I bought a blush and an eye shadow color and the lady was super sweet.