Amore Shop

The place is terrible… and I say this unfortunately with multiple experiences. I use Korean skin care products and this shop is located at a convenient place to visit for me. However I am really done with the place. I will never go back. This place sells a lot of outdated products from old inventory. The products you buy are very likely not in production in the market anymore. They sell remaining products that are out of line at this point, which grants no refund policy. No matter how valid your reason might be and even if the product hasn’t been even touched, they will not give you a cash refund. The representative keeps insisting that she does not know so the customers should speak to the owner. The owner is never reachable. Tried multiple attempts and never returned a call/text. If you follow up with a rep, she would say that there is nothing she can do and the owner is too busy to give a call back for two weeks. This must be some sort of joke and it is intentional way to just tire out customer. It’s a cheap shot.. If there’s nothing she can do, she can at least be kind. She just stares at you hoping you would just leave. I think people should be really informed before they decide to make any purchase at the place. If you are willing, go for it and good luck.

Such a terrible experience I had with customer service. The employee is very disrespectful and rude. She has no manners! She knows how to irritate a customer and make one feel upset! I’ve been going to this place for the past three years and I don’t think I can take her actions anymore. Few of my friends come to this shop to get their cosmetics and I’ve heard them complain about her as well. I hope the owner is aware of this and retrains his employee. The worker is ruining customer-business relationship!!

Definitely positive is that it is open on Sundays and offers parking. Pricing is competitive and staff is nice.

An item from a gift set was missing, but they refused to give a refund or replacement.

Friendly... good place to shop Korean cosmetics

Best service!

본인이 물건 잘못주고 바꾸러 갔더니 본인이 그럴일 없다고 손님 거짓쟁이 취급하네요.