Glossier NYC

I really love coming here! It’s been a consistently positive experience for me. I’ve brought visitors and they always love it! This last time was especially memorable working with Sarah S.! I came here to celebrate my friends birthday about a year ago, then my sisters, and then recently came here to get myself some makeup to treat myself for my birthday and Sarah just made it such a special experience. She gave really great makeup advice, made me feel so good about myself, and helped me decide between different colors to find what looked best on me. We were the last ones in there and she let us know they’d be closing soon but didn’t make us feel rushed or feel bad! I just really appreciate how kind, knowledgeable, fun, and supportive she was! I hope this location keeps finding employees like her because while of course Glossier on its own is already such a special experience, employees like Sarah can elevate it so much and have you leaving the store feeling so good. I highly recommend coming here!!

The best!! employees are so nice! I just walked in and a girl helped me out to find my perfect lipstick match! its like a personal shopping experience! it was cool! loved that they had a free picture spot

I had THE BEST experience when I was in New York at this store! I purchased lip balms and got them charmed and got to get a Polaroid photo of myself for the cute passport they had!! Totally recommend! I can’t say how much I love their products! Everyone there was amazing and customer service was top tier! I’m working on my socials right now and would LOVE to work with you guys some day. Thank you for such an amazing experience!

Stylish store with a focus on customer experience, relatively pricey Glossier NYC has a modern, welcoming atmosphere with thoughtful touches like coaches in the back to relax while family or friends shop. The staff are friendly and attentive, creating a customer-focused experience. That said, products are a bit overpriced, so it’s more about the experience than value. Overall, it’s a pleasant store to browse and enjoy the ambiance, but not necessarily a shopping bargain.

Super nice shop in soho! Everyone was super friendly and helpful, and we were able to try whatever samples we wanted. We got a mascara in dark brown and lip balm in wild fig. There was an option to get a balm charm with any purchase over $40, so we picked out a small golden sun. Would recommend!

had a wonderful experience at the glossier soho location <3 i had help from the lovely sara c who gladly answered any questions i had about their makeup and skincare products, letting me know which items they personally like and think would work for my skin tone. i left feeling confident in my purchases and can’t wait to try them out at home! even though the brooklyn location is closer to me, i won’t hesitate to visit the soho location again just from the excellent service alone!

I loved visiting this place! The staff is extremely kind and helpful and there are always enough people working there. I don’t know much about this place or make up, but I left feeling very knowledgeable. Their products are interesting. I really enjoyed their new silicone blending brush and their perfumes were some of the best I’ve smelled in a while. I’d recommend giving it a try.