Sally Beauty

Britney was absolutely amazing. She was incredibly patient with my needs and truly took the time to listen to what I wanted. She showed real care in making sure I chose the right color and fully understood what I should do to achieve the best results. I never once felt rushed or like I was bothering her. She was calm, attentive, and genuinely helpful the entire time. Britney is an outstanding store manager assistant and honestly represents exactly what a store manager should be. Professional, knowledgeable, kind, and customer focused. This was such a great experience because of her!!! Thank you!

Store was clean they was asking me a million time do i need help great customer service

Jasmine was so helpful and knowledgeable. She gave me great suggestions and clearly knew her stuff. 😀

Jasmine was really helpful and I was able to get what I needed. Love the prices and sales!

They were really helpful and were offering to show us where the product was that we needed. Really clean environment. I definitely recommend!

The staff was helpful if not knowledgeable. I bought the products recommended by the sales person and had to return them all after one use bc they were terrible! No problem on the return with my receipt. So relatively painless.

I went to Sally's at 5pm on Sunday, not knowing they closed at 5. When I went up to the door, there was a worker standing there and she opened it and told me "sorry, we're closed" with a slight attitude. I replied "oh, okay. Thank you." Then asked if they sell a certain product, thinking I'll come back tomorrow when they're open to get it and she replied "no, we dont" and again, with attitude. I get it; I've worked many retail jobs and hated when people came right before or at closing but wouldn't I give them attitude! I would get in trouble if I did! I would be polite about it even if they were mean. Never did I give her the impression I wanted to come inside even though they were closed. There was no reason to give me attitude like she did and I'm very disappointed. It sucks because this is the only store in the Valley that sells the professional hair and beauty products so there's no where else I can go to get stuff like that - aside from driving all the way to Grants Pass and hope their workers have a better attitude