Ulta Beauty

I had such a great experience thanks to Atoosa at the register! She was incredibly kind and welcoming from the start and actually took the time to talk to me instead of just rushing me through checkout. She recommended a product which actually ended up being exactly what I needed, which I really appreciate. Our conversation was so natural and friendly, and she made the whole experience feel way more personal. Customer Service like this is rare and definitely deserves recognition!

Elle and Lizzie were so incredibly helpful. I was kind of a fish out of Water looking for blonde hair products for damage, cause I’ve recently gotten a lot of blonde put in and ELLE took the time to show me her favorites and explore a couple other options and the one that she recommended, I must say has absolutely changed my life and my hair with fighting it and bringing it back to life thank you so much. Lizzie was so sweet helped me find perfumes for the whole family for Christmas and they are both just incredibly knowledgeable. They definitely know all things beauty and all things kindness. Thank you so much Ulta Kirkland for such an amazing staff. It’s always a pleasure to go to this location💕💕💕

Erika, the general manger of the totem lake ulta was not only incredibly helpful and kind but funny and such great company! My mom and I had a blast and left with under eyes that a baby would be jealous of. She’s incredible! Thank you Erika!!

I am specifically writing in regards to the hair salon. Marlena is an absolute gem and an artist who absolutely loves what she does. She went above and beyond to get the exact hair color match for extensions. It was not an easy task. She is extremely skilled, creative, and so kind. Thank you Marlena!

I visited today looking for a styling gel, and Erika was incredibly helpful in recommending exactly what I needed. The staff was friendly and the service was great. Thank you!

Have come here for years for arctic fox and scents. Will likely not be coming back. When asked if I’m finding things alright I gave the usual reply; "yeah, thanks" Employee immediately turned the corner of the isle and laughed. As in, within 10 seconds of my reply. Super rude.

If you have a gift card don't go to this store. The associate that helped us, tried to get the pin and ended up wiping some numbers off the pin on our card. She handed us off to another associate as their time was ending, who also tried to guess the few missing numbers and we all could not. She called the manager who tried to guess the numbers too but then had to call the customer care. She said I would get an e gift card to my email but completely ignored that I had products left to be purchased on the counter and just walked away. Except for the 2nd associate who seemed friendly and willing to help, I saw no friendliness from others. Mistakes happen, but it's how you fix the mistakes that shows the character of a company. We are not going back to this store.