Nature Republic K-beauty

Beautiful k beauty skincare store in a central part of spectrum center. There are so many different options of your standard Korean skincare quality (aka good). Staff is proactive and helpful. The store is very neat and organized and they have testers for everything. We went on a Saturday afternoon and it wasn't very busy.

All of the items are final sale. The face cream made my face irritated and feel like I had a layer of something weird on my face.

Such a large collection of skin care products for any situation. High quality products and great customer service to help you navigate the many products.

Got some good quality products to make a holiday gift bags here. More selection and reasonable price.

I’m not sure exactly who ringed me up, but my receipt said the employee was Adriana. She was so friendly and so kind to let me know a sheet mask I selected was on BOGO sale! Loved how she was so nice and not condescending at all. Sometimes employees at other stores grumble or are a bit mean when you need to run back to grab another product, but not here. I felt comfortable to shop at my own pace without pushy workers hovering around. On top of great staff, the store is well organized, well lit, spacious, easy to browse, great selection and often has fun sales! I also love how you also get a free sample of a different product with your purchase.

Always have a great experience at this location! The girl that was working while I was in today was super sweet, helped me with make up color matching and as always, offered a basket since I always end up grabbing more than anticipated haha! Thanks for everything, NR team!

Nothing natural about my experience at this location . Manager Alma was beyond unprofessional and simply disrespectful and rude. Went in for a return with an unopened and unused item literally in the same form I purchased the item. Alma refused to return the unused brow pencil Accusing me of "tampering with the package" I Proceeded to inform her that on the receipt It didn’t state that the if the packaging is tampered with - it couldn’t be returned. Alma then said and I quote " it’s common sense that she couldn’t resell it with a state the packaging was in" I and then asked Alma not to insult my intelligence that the packaging was in the same condition it was when I purchased it .Alma rolled her eyes at me and said I "highly doubt that" My husband then went to check other packaging on the floor and found two additional ones that look just like the one I was returning and we asked to speak to a manager. It turns out the manager there is Alma!! I was very surprised that such rude and unprofessional person would be a manager. I understand everybody has bad days however any kind of disrespect when you’re working in customer service is never acceptable. Due to my experience at this location I will never be shopping at nature Republic again. Nor I will recommend anyone to the store. I asked to speak to the owner and I had asked Alma three times to speak to the owner she continued to argue with me and Said I could deal with her even though I was requesting to speak to the owner she then stated that the owner does not go to this location ever I then began recording her erratic behavior And she changed her tune for the camera right before she rolled her neck and stated "I DONT CARE" when I told her she wasn’t going to have a job if she kept treating people the way she’s treating me. I have never been treated so unfairly or other customers or a palled that her behavior a married couple walked up to me and agreed that her behavior was out of line! Several other customers that witnessed the altercation also left the store. I’m sure you’ll lose much more business than you did that day as long as Alma continues to be the manager and treating customers the way she treated me And being allowed to continue to get away with that type of management style