SEPHORA at Kohl's

First time visiting this location with my girlfriend around 6:50 PM on October 5, hoping to find NYX products. The heavier-set white lady at the register was extremely rude. When we asked if she knew whether the NYX brand was available at the Haywood location, she replied, "I don’t know, I work at this location, not the mall," and then added, "it’s called using the Internet." We brushed off her attitude and tried to continue shopping, but she kept watching us and giving sarcastic smiles. It was uncomfortable and unprofessional. The store itself has good products, but the customer service completely ruined the experience. We ended up leaving Kohl’s altogether because of it.

If employees find it so difficult to have a good attitude, they should at least do their jobs well. When I went to pay, there were only 3 girls standing looking at each other and wondering for 3 minutes who would collect with a suffering face. They should definitely change jobs.

Yvonne was EXTREMELY rude to me and the customer in front of me. There was absolutely no reason for her attitude. Jessie on the other hand was very friendly and professionalz

Sephora inside Kohls, it's just like every other Sephoras!

The light skinned heavy set lady was very rude and dismissive.. I came to ask questions and upgrade my makeup and she shut me down each time I opened my mouth.. very scary and saddening experience at such a great store.. I Won’t be coming back to this location.. she needs a new job if she’s going to be that rude

If you’re wondering if this store might have what you’re looking for, don’t. This store has literally never had a single item in stock that I’ve been looking for. Imagine beauty influencers looted the place after the apocalypse hit. Unless purple, holographic lipstick or neon, teal eyeliner is your jam, go to any other location on earth.

Excelente atención al cliente.