Ulta Beauty

So last minute and much needed … I wanted an overall big cut for several months. I work out of town from my home so my schedule doesn’t really allow appts ahead of time… but got one with just a couple hours to wait. I also must note I have natural curly hair and not every stylist understands curly hair.. Mikayla Ortega definitely understands curly hair and pixie/ bob cuts… and that was what I was wanting. I would definitely recommend her and will drive 4 hrs to have her do my hair again… before is where I started and the amazing end result!!! Thank you so much Mikayla!!!!

This review is for the salon. I have given myself a few days to see if I would be less upset, and if anything I’m more upset. I’ve cried many tears. I don’t want to call the stylist out my name, but I will tell the story. So I made appointment, came in and I told the stylist I wanted a few layers and at the very end of the layers to do a small razor cut, just at the tips only! So what this does for my hair is it helps it to kind of flip up on its own or easier without much effort. I will add that I have one hand, so ease of styling is essential for me. She immediately made a face and said oh no that’s not good for your hair. I don’t wanna do that. She said I can do the same thing with shears Is that OK?? I said well, I don’t guess I have much of a choice. By her reaction, I felt so stupid that I even asked for this haircut. She then proceeds to tell me how bad that is for my hair and I might get split ends. I have been getting this cut for many, many years and it’s always been perfect for me. I knew that anytime somebody tries to use shears on me in the manner in which she was speaking would terribly thin out my hair and that’s exactly what happened. I told her that my hair had grown out quite a bit and that I wanted it just passed my shoulders when dry. She said, "so you went long layers?" To which I said yes! She said that she understood this, and I showed her with my fingers where I wanted it. She then proceeds to cut my hair. After a few minutes, I had to ask her, do I not get a wash with the service? She replied that yes I get the full service. She continued to cut my hair for another couple of minutes and then she took me for the wash. In 40 years of getting my haircut, I’ve never once had someone cut my hair dry and then go wash it and then finish cutting it. I don’t think she had any intention of ever taking me to go get it washed. As she was cutting it, she was taking the shears and thinning it out with the shears. I wanted to cry then, But we’re in too deep at this point, so what do I do? She’s already cut off way too much and completely thinned out my hair! So I’m hoping maybe it will be ok. She blow dry it, It’s of course, not flipping out like it should, even with her styling it. I leave Ulta pay $57 and that leaves me at today. It’s been three days and it’s the worst thing I’ve ever had. She knew that she didn’t do a good job and told me that I could come back within a week and she would fix it if I wasn’t happy. But, she’s already cut it all off and then it completely thinned it out. How are you going to fix this? There is absolutely no way to fix it! I am stuck with this. I intentionally grew my hair out to get this hairstyle that I wanted, It took me over an year and now it’s all gone. I’ve been going to Ulta for the past few years and been paying their crazy high prices for a haircut because I usually get basically what I ask for. I knew when the young lady seemed offended at what I asked where I should’ve got up and left right then. She made me feel like I was stupid because that’s the haircut I was asking for. So my advice is that anytime somebody makes you feel stupid. getting the haircut that you want get up right then. I’m enclosing pictures of what I asked for, vs what I received. My profile picture is how my hair looks from the front when done correctly. But it’s a little shorter in my profile picture. I wanted it longer than that, but still the same style.

I came into the store last week looking for a fragrance for myself and a gift for my friend. Luckily Ryan was working in the fragrance department. Not only did she suggest the perfect fragrance but she was also knowledgeable about the latest scents! She was a life saver! Much appreciated Ulta!

Great customer support and wonderful friendly staff! If you’re going to get any waxing, tweezing or make-up assistance in general, ask for Lacie. Today was their re-opening day and I took my wife to look at some make-up and one of the staff paired us with Lacie. It took no time for us to get comfortable and she helped my wife get a new foundation, recommended us mascara, eye shadow and even waxed her eyebrows with no appointment (but I recommend getting one because they will be busy with the re-opening). Highly recommend for your beauty needs and or presents for the wife.

Very nice place. Also a very busy place too. Nice people working when I went in to get a gift certificate for my wife.

Aaliyah (I hope I’m spelling that right) was so wonderful and helpful. I really enjoyed getting her opinions on lip liners!

I walked into the back looking completely lost, and Marie saw me right away and asked if I needed help. I was pretty out of it, fatigued from the heat and not eating, and I could barely mumble what I was looking for. I’m not sure if she fully understood at first, but she kindly brought me over to her station and took the time to listen. I told her I needed something to help hide my chin acne for a wedding, and Marie instantly knew what would work for me. She looked at my skin and just knew the perfect match. She was so gentle, using delicate products that worked well with my sensitive skin. Marie was lovely to talk to and genuinely helpful. She used Lancôme on me, and I was honestly blown away by how good it looked. The coverage was amazing without feeling heavy, and she never once pressured me to buy anything. She even wrote everything down for me on a piece of paper so I could come back when I was ready. I used the samples she gave me that Sunday, and the makeup didn’t budge the entire evening. I was so happy with how it turned out. Thank you, Marie, for being so kind and helpful. You really went above and beyond, and I hope all your dreams come true; you truly deserve it!