Starbucks Coffee Company

This was our first time at this location, and it was great! It was about 5ish in the evening and still a smidge busy. The staff were professional and helpful. The interior was clean and military themed. (Location is right outside NMCP). Ordered a tall Green Tea Frappe, and it was good. Great experience...we'll be back!

This is the 2nd time I've been in there on a weekend with this different crew and the service is not welcoming. The don't say good morning or welcome. I walked in today around 8:20 am no nothing I waited not even a good morning I'll be with you in a second. As a restaurant manager I train my employees to acknowledge and understand. It only takes a second to say good morning I'll be right with you please take a second to look at our new holiday items and I'll be right with you. But not I waited then after 5 min I said YO GOOD MORNING. I WONT BE BACK WHEN THEY ARE THERE

This Starbucks is closest to me so it’s convenient. However they almost never get my order right and I get the same thing every time either the coffee is not what I ordered (the taste) or it’s half filled which is a problem because why am I paying six dollars for half of coffee? or the cookie is not warmed up like I asked. I think the part that makes me the most upset is that every time they try to substitute hot chocolate for everything like I can’t taste it It sucks so bad to want something and taste something completely different(Not a big issue, but most of the time I’m on the go and I would like it like I asked )The customer service is always top-tier though That kind of makes you appreciate them when they try to fix an issue. So I don’t know it’s a 50-50 chance with your food here but you will always get good customer service

everytime i come here the coffee or tea taste watered down. i cant hear what they are saying through drive threw. they need to be taught how to be professional im not their bro or brother!!!!!

So amazing they even have cute pins thst you can buy & Hello Kitty™ gift cards !!!🥰🥰🥰

Everyone here is always so nice! It’s my favorite store! Whenever Jaylen is there he makes my day!

I’ve been a regular customer and often order the iced lavender cream oatmilk matcha, always customizing it with no ice since I prefer my drink less cold. The team here has always done a great job with my order, and I really appreciate how friendly and helpful the staff are. However, during my recent visit, I noticed a new staff member preparing my drink. It was made with ice and then discarded, and when I received my venti, the quantity was significantly less than usual. Since I always order a venti because I genuinely enjoy and consume a lot of coffee, it felt a bit disappointing especially because I paid extra for the larger size but didn’t receive the expected amount. This is the first time I’ve had a less-than-great experience here, and I just wanted to share my feedback. I truly enjoy coming here and appreciate the consistency and service the team usually provides.