Sushi Yama Japanese Restaurant

Went here with a large group which was difficult for them to accommodate in a smaller restaurant, but food was delicious, fresh, and truly a work of art. It was difficult to get our order in, and again, to get enough chairs for everyone. That being said, I’d go again with a smaller party.

The chefs are both artistic and fast with their preparation of the Rolls. Food is great as were the soups.

We came here for a weeknight dinner and it was a nice experience. The staff was courteous, quick to clear plates and refill water, and packed up leftovers for us. The bathroom was clean and so was the dining area. We ordered some appetizers, noodle dishes, and rolls. The dishes were nicely presented. The tables could be a bit larger so fit all the dishes or slow down a bit in bringing us the dishes. The only dish I didn’t care for was the ramen. I knew it wasn’t going to be the tonkotsu ramen so it’s not something I’ll order again. I did wished the dancing eel roll is made with California roll instead of spicy tuna. Everything else was delicious and our group was happy with the dining experience.

We enjoy coming to Sushi Yama in the neighborhood. Decent Japanese food right in PGA. Lunch Bento sets are fun to enjoy with different options to choose from. We ordered Nabeyaki Udon and a combo entree (shrimp tempura/chicken teriyaki) tonight with hot sake. Udon broth is delicious and came with shrimp tempura, so enjoyable. Teriyaki chicken flavor is great. Service is prompt and polite and we will be coming back here for sure. We do hope meat and vegetables can be more tender like what an authentic Japanese restaurant would offer.

Shrimp tempura 🍤 volcano roll but I added crab on top instead of seafood 😋 came out so good and yummy. Staff is very friendly and the restaurant is clean. 10/10

I went for a nice lunch with a business associate and his wife. The Sushi was good, not exceptional. It was well presented but the service was not up to par. Both water a tea were left empty long enough that one of our party actually got up and carried a water glass to the server for a refill. Aside from that, it was fine. I just won't go running back anytime soon.

Over the years, I’ve noticed that the quality of the food at this Sushi Yama has declined. Unfortunately, the customer service has consistently been poor. Most of the staff are unfriendly and often come across as rude. After not visiting for months, I decided to give it another try simply because it’s in my neighborhood. During this visit, I accidentally spilled my glass of wine. The busboy immediately ran over to help clean it up, which I appreciated. The manager came over and asked if I wanted another drink. I apologized for the accident and said sure. When my waitress brought the replacement drink, she informed me that I would be charged for it. I explained what had happened and that the manager had offered another drink, In response, the waitress poured what looked like half of my original glass into a new glass and handed it to me. If that had been the original pour, I would have accepted it, even though it was less than what I had spilled. But the way it was handled was baffling, unprofessional, and frankly shocking. Were they going to pour that back into the bottle for another customer to drink? That experience was the final straw for me. Between the declining food quality and consistently poor customer service, I will not be returning to Sushi Yama again.