Hard Rock Cafe

Great location right on time square. Not much more to say about hard rock that hasn't been said before. We went during the week. We might have waited a couple of minutes to be seated. I've been to multiple locations for Hard Rock and this by far was one of the larger locations I've been to. We sat at the bar which has plenty of room available. The food came out really fast and was excellent. The service from the bartender was amazing. The location is definitely worth a visit if you have the time while you are in New York City.

Hard Rock don't need reviews, it's just one of the best places you can go, have fun, good food and enjoy the amazing atmosphere that they always have. The service is just lovely and unique, from the hosts to the waiters, they all have a lovely energy and you can feel they really love to work there. 100% recommended and I recommend to reserve before you go. I used open table app everytime that I go to a Hard Rock or other restaurants, it's hassle free and very easy to use and reserve a table.

We had such a great time at Hard Rock! Our server, Lanita, was absolutely phenomenal — super friendly, attentive, and made our visit so enjoyable. She checked on us often, made sure we had everything we needed, and had such a great attitude the whole time. The food was amazing — we ordered wings, a burger, and a chicken sandwich, and everything was cooked perfectly. The flavors were spot on, portions were generous, and everything came out hot and fresh. The whole experience was fun, upbeat, and full of great energy — exactly what you want from Hard Rock. Between the awesome food, fun atmosphere, and Lanita’s fantastic service, it was a 10/10 visit. We’ll definitely be back!

The Hard Rock burger is made to order quickly and as expected. Medium Rare for my son and Medium Well for myself. Burgers were out in less than 0 minutes even though the place was packed. Make a reservation (they always have reservations available) and it makes the wait to be seated about 5min tops. Our waiter was amazing, fast, spot on and very friendly.

KIKI IS WONDERFUL!! We had the pleasure of having her as our server today and she made the whole experience wonderful. She was kind and genuinely friendly and always came over with a smile. She helped with food recommendations and really went the extra mile. Can’t say enough great things about her. The food was amazing!

We got here when it was not busy at all. The first person we come in contact with was checking us in and asked for my phone number or first and last name so I decide to just put my phone number. I begin typing it and he decided to get mad and proceeded to get loud and tell me he asked for my name and not a phone number. I had three others in my group who heard him ask for a number. Do better. Don’t like your job then leave. Then we went to a second person who gave us a slip with my name and party amount. Then we went to a third person who took my ticket and sat us down. Why do you need three people just to get a seat?! Seems like a waste of money and time?? We finally got seated. Two other tables around us got seated after us and got drinks right away while we waited 20 minutes just to get a server. By time we got a server we had waited so long that we knew our orders and just did them with our drinks because we didn’t want to have to wait again. Our server was very friendly and helpful afterwards though. The food was pretty decent but you do pay NY prices.

I thoroughly enjoyed my experience at this iconic cafe. I can’t say I enjoyed the food and the queue for coffee was too long and they ran out regularly but I wouldn’t have missed the experience for the world. The memorabilia on display is so impressive and all the staff were very pleasant. My son and grandson will love the T-shirts I bought them. If you enjoy what we call in Australia ‘Pub style food’ you will love it! 🎸❤️🎸❤️🎸