Panera Bread

People sometimes wonder why businesses go under. I have seen an incredible declined in Panera bread. And here’s a great example. I was asked to use the kiosk instead of somebody taking my personal order. So Customer Service is a zero. And then you get your normal pick a two that you haven’t had in a while, and it’s smaller portions, both in the soup and the sandwich. See photo. Disappointed that cups bread everything has become small, smaller portions, yet the prices are higher.

I. Am. Pissed. This pathetic little salad was $15?? No protein added (I forgot that’s even MORE $$) and they couldn’t ever bother to cut up the cherry tomatoes. And I’m sorry but this is what you consider a WHOLE salad now? I’m honestly frightened to see what they consider a half salad. I haven’t even taken a bite yet. I used to get the green goddess Cobb with chicken pretty often and yeah it was expensive but at least it filled me up. Just go out of business instead of ripping people off. Panera has officially lost my business.

The experience was disappointing from start to finish. The place feels extremely basic and lifeless, with no atmosphere or identity. The food is as simple as it gets and doesn’t justify the price in any way. Nothing stands out, and even the menu presentation is poor, with no visible or appealing options that invite you to order. It feels like a location that operates on autopilot, offering the bare minimum. Overall, it isn’t worth the visit and I wouldn’t recommend it.

Definitely the slowest Panera I've ever been to. They gave me less than half a container of salad dressing on one occasion. The food's still fine, but if this were my only experience with the brand, I wouldn't be very happy.

Girl at the counter wouldn't recognize a reward for a whole entree for a you pick two. 1/2 +1/2=1 but not at this location. I also ordered a large regular hot latte but got it in a medium sized cup. I asked the guy who made it if it's a large one and he replied yes. On the bottom of the cup it said 16oz. which is their medium size. Won't stop at this location anymore

I get an iced tea almost every day around the same time and always order through the app. My biggest complaint is that 90% of the time I end up having to ask a team member for a cup. This is after the time it said it would be ready and a notification. If im early, I watch as my name changes to order ready on the screen and still have to wait. Its a cup. I should be able to be in and out in less than 3 min. Please dont mark it ready if its not available for me to grab and go. Today, I once again walked out. Im tired of my time being wasted. Other than this the service is great and friendly but I will be canceling my subscription.

I used to go to Panera all the time. I won't go anymore because the portions are so small and it's very expensive. I got a chicken sandwich and it had like 3 or 4 little chicken strips on it. It cost like $11 to eat this bread sandwich. No offense to the workers here. It's not your fault. Owners, get your act together. You lost a loyal customer. Trump's economy sucks.