Dunkin'

I'm a regular at Dunkin’, and I have to give a huge shoutout to Jennifer Austin. I'm pretty picky with my order, and Jen always gets it perfect—every single time. That alone is impressive, but what really stands out is her bright, vibrant personality. She's a true people person and makes every visit a positive experience. There are a lot of Dunkin’ locations around, but I go out of my way to come to this one just because of Jennifer. She brings such a strong, positive representation to the Dunkin’ brand. Her customer service is Grade A, and that kind of consistency and energy absolutely deserves recognition. Thank you, Jennifer, for all you do! You truly make a difference, and I hope the company sees what a gem they have. Promotion well deserved!

I ordered well ahead on the mobile app. My drink still not ready, and it still came out wrong. This is happening more frequently here, despite being under new management. The only Dunkin that seems competent in the area is the one in Tequesta. I will say that when Jen makes my coffee, it is always out on time and with zero issue. The rest? Not so much.

I want to give a huge shoutout to AJ at the Dunkin’ Donuts in Concourse Village Shopping Center (131 Alt A1A, E Center St, Jupiter, FL). She is incredibly friendly and her customer service is outstanding. AJ is so great with customers that I honestly thought she was the manager! I’ve been coming to this location for years, and I can truly say the store has improved significantly since AJ joined the team. She’s a true asset to Dunkin’, and I hope she’s recognized for the amazing job she does every day

I like the convenience of this location and it has a drive up window. So I don't even have to get out of the car! Also, the young people who work there, have a good attitude, which I really appreciate. That's one thing that I believe generally speaking has dropped over the years... the quality of their customer service. I worked in a DD when I was fresh out of high school, and we prided ourselves for giving great service to our customers! Nowadays, the majority of the locations act as if it's too much to expect to be served with a pleasant attitude at the drive up window. I didn't review the atmosphere because I've never been inside. Currently, there's a monstrosity of a building under construction just South of there. You have to use the US Hwy. 1 entrance to the parking lot. Once the building next door is finished, I'm sure that DD is going to be super busy and selling out of donuts very early in the day! So, you had best get there early!

Bob Poop here! Best dunkin donuts in Jupiter! Delicious coffee and service. Employees work very hard and are extremely pleasant to customers. Love, BP

It's a clean and they got good workers there holding it down! Vic, I'm looking at you buddy! I just wish they had a drive-thru window. That's the only reason for 4 stars

I guess all good things come to an end ... They changed owners and it was awesome but since then it has declined right back to how bad it was before the change .. rude employees and extremely long wait times and missing items ... Too bad I had high hope for this place