EM Tea Coffee Cup Cafe

I haven’t gone in person but I order delivery often from them at least once a week. Their food is amazing along with the smoothies I love to get. This is their fish and grits with a side of home fries and Texas toast. Very generous portions and overall delicious!

I waited 15 minutes to be cashed out for a coffee I had already recieved. When someone came back up to the front, I said that I just needed to pay for my coffee. The worker didn’t acknowledge me but, went ahead and grabbed cookies for a person behind me asking for some to be added to their order they hadn’t paid for yet. She got their meal, cookies, and cashed them out. She finally cashed me out, the tap machine wasn’t working so I offered to pay cash. After I gave her the cash, she turned her back and I stood there waiting for change, she started assisting the next customer, I asked for my change. She replied that they didn’t give change back. To act like you don’t see me still by the counter, and assist the next customer is odd. She acknowledged all the male customers when walking in from a back door but couldn’t acknowledge me or just cash me out for a coffee that I received 10 minutes ago. This is not the first time one of the female workers has been caddy to me. I will not be returning.

Came across this gem on doordash. Breakfast food is good..haven't tried anything else. Oh and let's not forget the smoothie ( mango and passion fruit ). Thank you !

Paid for and waited 20 min for a coffee that I didn't receive...called and asked for a refund,that I was told I'd get but didn't receive. Nice ppl, poor service. Never going back. I literally got better service at Tim Hortons.

I have received wrong orders, incomplete orders several times from EM Tea. I have tried to be patient with them but the attitude of just call door dash and get a refund is very bad customer service. Especially to someone who has supported your business. After today I am done with this establishment.

Accessibility is not the greatest. The font for the menu isn't suited for legibility, which is exacerbated by the dim lighting. There's a divot in the floor that's covered up by a rug that I tripped over, as there's no warning that states it's there. Prices also aren't listed on the menu, and ordering was rather confusing overall. The food was good and was priced fairly, but the menu isn't very clear as to what foods come with additional items at times. Chat with the cashier was a very awkward experience. Overall, I'm glad I tried it once, but I wouldn't personally come back, mainly due to the accessibility issues and safety concerns with the floor.

First time here.. And I love this chicken Philly sub. Gone have to come back during my route.