Ex Libris Bookstore

i’m a first year scad student And wow, X libre is great to have close to my housing. It’s crazy how expensive it is. It’s crazy that there’s no student discount and that I’m not getting half of these materials in class. I’ve probably spent well over 1000 extra dollars here for assignments. come on paula i know you can give me a few things for free

Chloe was the coolest person ever, super sweet, complimented My work helped me find what I was looking for. Highly recommend.

Incredibly well stocked store. Especially for art students.

As a SCAD parent it's the best place to stock up on your SCAD gear. Super cool store with everything you could want

I ordered some pens that I expected to arrive within a couple of weeks for an event at work. After waiting 2 weeks, I reached out as the status of the order hadn't changed. Received 3 different messages, 2 telling me that the order was canceled as they only had 1 of them (why let us place an order for over 80?) and the last giving me a UPS tracking number saying they had been shipped. Tracking wasn't even coming to my state, so I checked in again. With the 4th response, they said they were canceled with no explanation on the UPS tracking number they sent. This was an absolute waste of my time and I now need to find these pens elsewhere and get them rush delivered. Don't bother ordering here - find somewhere else if possible.

SCAD’s bookstore could not be worse. At the start of the quarter, I purchased an instructor kit that included three 18x24 pieces of paper. However, they were packaged so poorly that when I received them, they were unusable. When I tried to return them, I was told they don’t accept returns on "damaged" paper - even though they were the ones who damaged it. When I recently went to return my rented books for this quarter, I also bought a keychain as a Christmas gift. At checkout, I was asked if I needed a receipt, and I declined, assuming the transaction went through. As I stood there for a moment, unsure, the cashier dismissively told me, "Have a good day." Outside at the crosswalk, I was chased down by the same cashier, who informed me - rudely - that my payment hadn't gone through. No apology - just annoyance. As I returned to the counter she informed me that I hadn’t answered the survey question so it didn’t go through. I replied that I thought the payment had been processed since she had asked if I needed a receipt and told me to have a good day. She didn’t respond. Once I paid and it seemed from the screen that the payment actually went through this time I asked for my receipt, not wishing to be chased down yet again. She printed my receipt and didn’t say a word. The only thing she said the whole time I was back in the store was that it didn’t go through because I didn’t do the survey. Once again, no apologies, she just blamed it on the customer. This experience, on top of my earlier encounter with their damaged supplies, has left me determined to avoid Ex Libris. I’ll be buying my books and supplies elsewhere. Every other university bookstore I’ve been to has been polite and respectful and at the very least professional. SCAD students deserve better than a rude and condescending bookstore experience.

Ty was so kind and helpful! Going above and beyond to help me when I fumbled my online order!