Phoenix Store - UW Green Bay

Super convenient for me to place orders online and have my son pick them up after classes. They are almost always ready the same day. The store is super clean and well organized and the staff is very helpful with any questions you have.

Very disappointed. I called in a few days ago, and the person said that Spring books were ready and 99% in stock. I drove an hour to return my rental books and to rent my new ones. I was literally the only guest in the store with numerous employees walking around. They told me my books were there, but they couldn’t allow me to get them "due to computer cords being in the way of the aisles" (I’m not swaying like a drunk toddler). I asked if they could please find my 3 books since I drove a distance, and the lady told me bluntly to place an order online or drive back. I could POSSIBLY understand if they were busy, but come on. I don’t even want to think about shipping expenses since they’d probably send multiple orders with how willing they were not to help.

Beautiful store! Great variety and so clean/organized. Staff was very friendly and helpful!

The bookstore on campus here is a good one, chock full of all of your Green Bay apparel and trinkets. However, these items, along with actual school supplies such as notebooks, textbooks, and pens, are overpriced simply for the fact that it is convenient for students. I don't get any supplies or books from here unless I absolutely have to, and so should you. Staff is friendly and helpful, which helps to make this a 3 star review instead of 2.

Nice, clean, big bookstore on campus. Quite overpriced or would have purchased more than the three little items we did. The individual working when we were there was nice and knowledgeable.

If you are purchasing a digital textbook with McGrawHill Connect I would advise you to look at their website first before ordering from the Bookstore. I saved quite a bit of money in processing fees and overall cost. It seems that the charge was almost 40$ more on the Bookstore website versus the McGrawHill website. Overall I saved nearly 250$ by doing some research and buying directly from the companies or via third party.

Terrible customer service. Had two books "cancelled" on me after I purchased them online because they weren't in stock?! (One time i wasn't even notified of the cancellation...Good thing I followed up) When i finalized my order online they were in stock?...Thanks for giving away my book to someone else? Save yourself the hassel, buy from a third party.