Kim's Cuts

I like to support local businesses. Kim's is one of them. I never seem to have much luck with "Online Check-in" to all the major outlets. I tried all of them and only once in a while do I get lucky with a walk in. Last time I tried a large outlet I waited for the place to open online, waited the obligatory 5 more minutes cause they would not take check-ins until the store had been open for 5 minutes. So at 10:05 I refreshed my browser and checked in. I left immediately and was only 10 minutes away. By the time I got there there were like 5 people already ahead of me. it's a no win situation for me. So I discovered Kim's a few years back. Small business, she does great work (for me at least) and is fast I walk in and walk out and have yet to be disappointed. Yes, the language barrier can be tricky and they take cash only so I can only give 3 stars. The place is small and does good in my book! Stay away from the large retail barbers and go to a small business barber. You'll feel better and most of the time, look better!

Unfortunately I left with my bangs uneven one longer and other one shorter. I was told $25 for a haircut and was charged $30 . Don’t come here

This was a comical experience that reminded me of my childhood. I asked for about 4-6 inches to be trimmed and the rest layered. Well…my hair went from my butt to my shoulders and it uncovered childhood memories of the same experience from ages 5-15. Its an average haircut and will look okay in a couple months when my hair grows out again, but I think this will be my first and only experience here

I’m a caregiver and I brought my client in here this morning. The lady acted like she was too busy. Then had my client sit down in the chair. Cuts her hair super fast getting hair all over my client even with the cape on! I’m a very forgiving and patient person but when you mistreat people and don’t act professional in your place of business I won’t stand for it. So I ask her nicely if she could clean up my 99 year old client who was so happy and excited to get her haircut. And the worker acts like "why?" And gives my client a quick blow with the blow dryer not doing anything. I think to myself okay fine I’ll try to brush her off before we get in my car. We go to pay with my clients card and this lady doesn’t know how to change the price on her the haircut using the app on her phone. Then her card reader isn’t working. We wait patiently for her to do something about it and I’m ready to walk out but I’m a professional and I’m working so I can’t.... we wait and she throws her hands up like "I don’t know what to do it’s your card" she kept repeating "we don’t take this card" getting frustrated with us! (It’s a redwood credit union credit card mind you) After about ten minutes of this I pull out my cash and give her twenty bucks for the haircut. No tip (usually I would be a very generous tipper!) we say thank you and she’s ignoring us now. My client says thank you directly at this horrible woman and she waved her hand like "go away" she shoos us off like a freaking bug. My client asks for her name not to be rude but to come back again and she says "I don’t work here" I tell my client let’s just go. We start going out the door and my client asks me what she said her name was and I tell her she won’t tell us her name. Only then does this lady tell us that she is Kim the owner and I can’t help but just roll my eyes. I can’t stand business owners like this. This has to be the first time I’ve experienced this in my hometown. I needed to share my experience because this is just not okay. We were there maybe 20 minutes and this lady left such a bad taste in my mouth. I don’t enjoy leaving bad reviews but they earned this one.

$20 for a clipper cut. Many places offer a lower priced cut if it's just a clipper head shave, it literally takes only 5 minutes and no skill - anyone with a clipper can do it. I guess they have no concept of returning customers and never check their online reviews, I won't be going back even if I decide to grow my hair out again. This place used to be a cheap price and now it's just cheap quality, service and cheap people.

Very awful experience. When I first walked in, I was very skeptical of the place. As I sat down I felt uncomfortable and the person cutting my hair only took a couple of minutes and she looked like she didn’t know what she was doing. They just cut some parts and called it a day, I was furious in my mind, I felt like yelling at them but I’m a civil person. In order to do the hairstyle I wanted I had to have another person cut my hair as well, which was very inconvienient. In the end they really messed up and to top it all off they lied about the price. The window said $9 for a haircut and they charged $13. It was ridiculous! Also the place seemed very shady, the people didn’t have any licenses displayed, they weren’t certified to run the place, no wonder I ended up looking absolutely awful. And I’m pretty sure it’s illegal to run the place without any damn licenses. Never coming back here again!!!

Kim has been doing my hair for 8 years. went in around 5:30pm got my hair colored, shampoo and conditioned, cut and out by 6:40 pm. Overall great service and price 👍