WP salonspa

Went in almost 2 weeks ago for a new full set and have been seething about my experience ever since. To begin, she did not soak off my old nails, instead she drilled them off, leaving part of the old acrylic on the nail. I always get the stiletto shape and when I said that's what I wanted I was never told she did not know how to do that. Even though I showed her multiple pictures and explained how to properly shape them, I ended up with a long oval shape. I told her they needed to be pointy and she basically just sharpened the ends of the nails while continuing to round the rest of it. All of my nails are shaped differently and have weirdly different lengths and the acrylic was applied sloppily, so thin that they bend if I apply too much pressure, and not smoothed properly. I had gel polish put on, as I always do, and within a day it started chipping - a problem I have NEVER encountered anywhere else I have gone. To my knowledge, there were no prices posted (I am aware this may be my fault for not asking) but I ended up paying $55 for the WORST nails I have ever had - I usually pay ~$35 for an amazing set. When I left, my fingers literally hurt. Do not go here if you want something out of the "norm" as far as nail shape and do not go here if you don't want to waste your money. Worst nail job ever.

When I walked in the door I told them I had an appointment for a manicure. The nail technician did not understand what I was saying. She kept saying mani-pedi and I kept saying no I only want a manicure. It was the worst manicure I've ever had. The Polish is not smooth and looks grainy and bumpy. The nail technician said it was supposed to look like this. the massage on my hands and forearms was very nice. but that was not enough to make me go back there again.

Three weeks ago I came into West Plaza nails for a manicure and pedicure prior to my engagement photos. Not only did they stay open late (on the night of a heavy snowstorm) to be able to get my services done, the gel manicure I got is one of the best I have ever had! As you can see in the picture, my nails have grown out but the manicure still looks perfect! (...even with typing all day, washing dishes, etc.) Anna did such an amazing job! I will definitely be a repeat customer!

EVERYONE GO HERE. The extra ten bucks for the gel manicure is so so so worth it, it's ridiculous. The last KC nail salon I tried out I left vowing that I would never pay someone to paint my nails again... I left west plaza nails vowing that I would never have anyone but them paint my nails again. And I'm really picky. The staff is incredibly welcoming and kind and they care about giving you something you actually like. Knowledgeable too, I never knew so much technique went into it.. they really know what they're doing. No gel build up at the cuticle that peels up in 3 days. No gel underneath your nail. No thinly painted areas. Honestly the best manicure I've ever had. AND if they get ruined within 8 days, they fix it free. My other manicures didn't even last 8 day so, yeah. Great place.

My sister and I had our nails done for a wedding. They did an amazing job with gel manicures on each of us. Numerous coats and clear coats to strengthen our nails beneath the color. Guarantee service to fix chips etc for 14 days. All nails still look great at day 18, except one little crack. Very happy with their service and would be a repeat customer if I lived in Kansas City.

Made manicure appointments for 6 ladies as part of a bachelorette weekend. They were able to see all of us at the same time, which saved a lot of time. The owner, Anna, took the time to explain to us what type of manicures would be strongest and would last until wedding weekend, as well as what kinds would be best for our individual nail types. I feel the pricing was fair and comparable to other nail salons. Will definitely be returning for future nail needs!

I stopped in without an appointment for a manicure with two friends on a Sunday afternoon. We were all immediately welcomed and seated. My two friends got gel and were extremely happy, one says their gel lasts longer than anyones. I did a traditional manicure and my polish lasted a little longer than my normal 10ish days, however it's because they buffed the heck out of my nails. After removing the polish they were thin and a bit damaged (I do have very thick nails). If I were to visit again I'd ask that they didn't buff my nails, but other than that and parking being a bit of a pain (duh, plaza) I'd say it was a nice place with quick workers who do a nice job.