Uptown Beauty Supply #6

This is one of the best beauty supply stores I know in Houston one stop shop. There’s not too much that you’re looking for that they don’t have and the customer service is good. I bought a beautiful wig out of there and then he gave me a discount on it. I have been here in Houston for 13 years and I’ve been shopping with just these people for about 11 of those years

I’ve been coming here for the last five years and I would say we have great customer service ID. She’s been amazing. She’s very patient kind understanding and most importantly she will get you what you want or at least try to help you get what you want is so much unconditional help in this place and I must say this is my one number one stop in Houston and I’m not looking for anywhere else. Trust me you love it here they have everything you need. Beauty products you name it.

I have had a great experience shopping at this beauty supply store for longer than a year. They have a wide variety of beauty products, hair care and makeup. There's this one staff, she's very kind and helpful especially when I ask for recommendations. The store is clean and well organized, which makes it easy for me to find what I needed. The prices are fair and the products are quality. I will definitely be coming back!

If you want to feel like a customer who is welcomed and wanted, visit a beauty supply that is not part of the Uptown group. Businesses need to respect the people in their community. It’s disappointing to see business owners come into a community without respecting or appreciating the people of that community. Here you will be treated as a nuisance or thief. One time I opened a container to determine if the smell suited me and a male employee approached me aggressively. Most recently, I was looking at wigs and the manager, an older woman, approached me without speaking and pointed to a sign that says you can only try 3 wigs. I only had one wig in hand. I interpreted the sign to mean you can try only 3 at once, so I asked "I can only try 3 in one day?" She responded yes. I left the store because the manager clearly didn’t want me to shop and I wanted to try different styles to decide the best for me. This owner should re-evaluate whether this is the right community for them. Limiting the quantity a person can try at once makes sense. Limiting the amount a person can try in total is a poor business decision. I also recommend the team receive communication coaching to have conversations with customers that make people want to return versus pointing to signs and approaching customers assuming every customer wants a confrontation. I welcome the opportunity to elaborate further to ownership, as this community deserves to feel honored and respected when spending their hard earned money.

The besttt customer service ! I find everything I need in here. I recommend this store to everyone. ID is always so kind to me too.

This store has all of the items that anyone can possibly need and a lot of them sell for good prices...BUT! the staff can do a little better than look lazy You ask for assistance and they act as though they don't want to assist you...then I'd they happen to get up to assist you, it's usually a slow-moving process and then they sit right back down. Like...GEEZ!

I've been shopping at this store for over 2 years now, and each time ID is very nice , polite and always available to help. Plus, She's also very professional and I love that about her. Other employees have always treated me with respect as well, and they are all nice and friendly too. I love shopping here because they have good deals and they frequently offer discounts. You all should give it a try and I promise you won't be disappointed. I would say this is my favorite hair shopping in Houston so far. Thank you "UPTOWN BEAUTY" for your hard work and dedication. May you keep up the good work 👏 💪👏👏