KAYCE + CO Salon

Kayce does my hair and it looks amazing. She’s ethical and definitely knows her stuff. Get yourself an appointment but don’t take mine. Love ya Kayce. ❤️

I went in a few weeks ago for an extension consultation with Sam and from the second I walked in the door every single person greeted me with a smile which made me feel so welcome! Fast forward to today I got my extensions installed and all I can say is wow wow wow!!!!!!! I am blown away by the talent that Sam has! She was so kind and explained everything from start to finish! And not only was she amazing but you can tell everyone in the salon truly loves and enjoys being there and around each other! I am so happy I found this salon! I highly recommend them!!

Quite possibly the best haircut I’ve ever gotten! Kayce was professional, efficient, and everyone at the salon was attentive and friendly. The space itself was clean and beautiful. I love the products they used and the advice that was given. Thank goodness, I have FINALLY FOUND the PERFECT hairstylist in Clarksville 👏

I’ve brought my 9-year-old daughter to KAYCE + CO Salon twice now, and unfortunately our most recent visit on November 11, 2025 was very disappointing. Our first experience over the summer was genuinely great. Because she is over 7, she was charged regular adult pricing, and the stylist treated her exactly like an adult client—took her time, sectioned her hair properly, did careful layering and face framing, and the results looked wonderful. That experience is what made us return. I do not mind the pricing especially for the level of attention and care to my daughters hair. However, the stylist we originally used is no longer there, so we were placed with another stylist who is listed as a level 4. She came to take my daughter back without even asking what we wanted done—I actually had to stop her and explain the cut: about four inches off, layering, and a face-framing cleanup. The entire service took about 10 minutes. Anyone receiving that much work in just 10 minutes would reasonably question the quality and effort. The result looked rushed, uneven, and nothing like the thoughtful, detailed cut we received months prior, yet we were charged even more this time. My daughter hasn’t been able to comfortably wear her hair down since. I called the salon the same day to ask what their policy was if a client isn’t satisfied. The front desk staff was kind and asked if I’d be open to coming back for a fix. I said yes, and simply requested to be paired with someone who would take the appropriate time since we paid full pricing, not kids cut pricing. I was told the manager would be notified and would contact me. It’s now been over a week and I haven’t received a single call, text, or email from the manager or anyone at the salon. No follow-up, no attempt to make things right. I understand that the stylist's level also dictates pricing, that is not the issue here. It was the difference in quality of service received followed by a lack of follow-through from the salon after I reached out to try to resolve the issue. It’s disappointing to be treated this way, especially after we had such a positive first experience. I’m writing this in hopes the salon takes consistency and customer follow-up more seriously in the future. Update: 11/27/25: I will only respond once more now that I’ve seen the salon’s public reply. While they state they are presenting the "full picture," I’d like to offer clarification from the perspective of someone who was present during the service. The stylist did not ask what we wanted for my daughter’s haircut. She approached us, asked if my daughter was ready, and began walking her back. I had to stop her and say, "Would you like to know what we were hoping for her cut?" before explaining what we wanted. That wasn’t a consult, it was a conversation I had to initiate. As for the timing vs. skill explanation, we can agree to disagree. While experience can certainly lead to efficiency, the final result didn’t support that explanation in this case. Regarding the "satisfaction check," I do not recall the stylist reopening the conversation when it was clear I was hesitant, or asking again if I was satisfied. Instead, I chose to give her the benefit of the doubt. I wanted to rule out whether her hair simply looked choppy due to not being styled, versus the cut itself being the issue. Once I got home and styled it, it was clear the issue was with the cut, which is why I called that same day. My goal was to share an honest experience and how it was handled afterward. I’ll leave it there.

The team at Kayce & Co is amazing. From the moment I walked in, everyone was so friendly and welcoming. The whole place just has this fun, upbeat vibe with people chatting and laughing together. You can tell they really enjoy what they do, and it makes the whole experience so much better. They took the time to walk me through each step of the process and explain why they were doing it, which made me feel completely comfortable and confident. They truly went above and beyond to make sure I left feeling my absolute best. I left with hair I love, a big smile on my face, and already looking forward to my next visit. Highly recommend!

I had a wonderful experience at Kayce + Co! This is a bit of a late review as I got my hair done there in like February but I absolutely loved the way it came out. I had Samantha do my hair along with her assistant and they were both so very nice and they got my hair done so fast!! Amazing job, my hair felt amazing after also, I will definitely be going back!! 💖✨

So happy I found this salon! Everyone is so kind and welcoming. I loved my cut from Kayce and the balayage Samantha did to refresh my blonde! Both were knowledgeable, came up with a great plan, and explained what they were doing as they did it. I am so happy and feel beautiful!